5
out of 5
POSTED: | BY: Robin
Trying to submit a claim on li e was very confusing.
I appreciate having pet insurance, if it were not for the insurance we would have had no choice but to euthanize Deeks. However, trying to submit a claim online was very difficult and the website would not cooperate (of course it could have been the nut behind the keyboard). I had to end up going on to your site and printing up a claim form and mailing it in. For someone who's not computer savvy, you guys make it really hard.