Nationwide | Pet Insurance Review

For the most part, I've recieved excellent customer service. There was one time I called just to inquire on my policy and the specifics of what my policy covered and did not cover, the representative was rude, short and unhelpful that after "the conversation", I called back to talk to someone else because my questions was never answered and she made me feel like she never even wanted to take the time to listen to me before saying she couldn't help me. The 2nd time I called, the representative helped me and answered all my questions and it only took less than 5 minutes for the entire phone call. I would have given you guys a full 10, if it wasn't for that one experience with the rude representative because as I've stated before, I've recieved excellent customer service other than the example previously stated.

Jackson is doing great. I'm so thankful for Nationwide pet insurance. I don't have to worry when my dog is sick, it's so easy to submit and get claims processed. thank you for at least taking that stress away!

Excellent service! Couldn’t be happier with Nationwide!

Pleased with process so far

If you don't insure your pet, you absolutely should. It isn't too expensive and easily pays for itself after your first need. They pay 90% of everything. The spay for my dog was going to be $500 but thanks to Nationwide, I only paid about $60.