5
out of 5
POSTED: | BY: Ryan
She was great and help with every…
She was great and help with every question.
Read more on Trustpilot
4.8
out of 5
Number of reviews 25,529
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1
out of 5
POSTED: | BY: customer
Application closed after months of no responses from Nationwide
I completed the application 1/9 and my last message was received 1/12 with a response, an automated message 1/29 with response and documents, and additional attempts for a response have been made 3/30, 4/13 and 4/20.
I was then notified after multiple attempts for a response that my application was closed.
"Our records indicate Wink's application 10303519 was automatically closed on 03/25/2026 due to waiting for additional medical records. Unfortunately, the additional medical records were received on 04/13/2026. Which was after the application was closed."
My response: The request for additional records was responded to via fax and email within hours of the request. It was sent on 1/12 at 1:32, and again when no response was heard on 1:28.
They were sent via my personal work email as well as the hospital email. All of my contact information of emails, phone number and home address has been provided and multiple attempts for contact made, I am disheartened that this is how I find out that the application was closed after all of this time and information was sent the same day. My dog has a policy and I have received communications for his without any error.
We recommend your services to our clients at our hospital, and this is concerning how this was handled.
4
out of 5
POSTED: | BY: Mike Biggers
Timely reimbursements
You guys handled a previous pet of ours, our dog Sassafras and everything worked very well with the claims that we needed to file before the sweet thing passed.
5
out of 5
POSTED: | BY: DARLENE WILSON
Great customer service
Great customer service, friendly, knowledgeable, and great offers for multiple policies.
4
out of 5
POSTED: | BY: Tank's mom
Easy process.Really liked that our…
Easy process.Really liked that our pet's vet was in a dropdown menu.
Monthly Cost
Policies start at approximately $12 per month.
Coverage
Nationwide offers a variety of plans offering varying levels of coverage.
The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees.
All Nationwide members have complimentary 24/7 access to vethelpline.
Payout Limits
Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances.
There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.
Deductible
Annual deductibles range from $0 to $1,000.
Most popular annual deductible for Whole Pet with Wellness is $250.
Age Limits
No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness.
Other plans may have age restrictions.
Waiting Period
14-day waiting period after application approved and payment of premium is received.
Exclusions
Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months).
Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most.
As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care.
In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.