Nationwide | Pet Insurance Review

Very happy with service and claim reimbursement.

I have been a Nationwide Pet insurance customer since 2014. When I joined, my dog was a healthy 6 years old with no preexisting health conditions. For the first several years I only needed to submit a claim twice a year when I took my dog in for his semi-annual checkup. I was always shocked with how much was reimbursed (typically 85% or more) on every visit and I received the reimbursement ACH direct deposit within 1-2 weeks of submitting the claim. Because of this, I made sure to take my dog to consistent vet appointments to ensure his health, without worry of how much I needed to pay when I checked him out. I didn't truly appreciate Nationwide Pet Insurance until this last year. My dog is now 12 years old, has developed arthritis, allergies, and gets sick on a more consistent basis. I have had to take him to the vet several times in the last year due to natural old age. Constantly going to the vet can add up quickly, but with Nationwide, I have been reimbursed up to 85% of his bills and paid within 1-2 weeks every time. If you don't want financial strain to get in the way of keeping your pet healthy and comfortable, I highly recommend Nationwide!

I insured Ace when he was less than 1 year old, and I am intending to continue this insurance. It is very helpful and I feel assured to know he is well covered. Last year onwards, I even went ahead and added a "well care" package, which I do think it is very helpful as it covers things like trifleix and regular doctor visits and other basic things.

I have had pet insurance with Nationwide for the past 11 years (when it was previously VPI) and I have been very, yes very, satisfied the entire time. I was nervous when Nationwide took over that it would changes things for the negative but I genuinely have no complaints. Every time I have talked to someone through customer service, billing, claims, etc - they have been friendly, responsive, and genuinely helpful. My monthly cost has gone up as time has gone by, but I think that is to be expected. That may influence for some people as your pet ages, but if you have a pet with chronic conditions - it has been a huge stress relief. It allows you to focus on the care of your pet and not stress as much about the cost. And when my dog was much younger it was also appreciated for spay/neuter, shots, and wellness visits. I was worried there would be lots of exclusions for coverage for anything that came up, and every time, her conditions were covered - EVERY time - over the past 11 years (and we've had LOTS). Overall, I am very very happy I purchased pet insurance, with this company especially and I would absolutely recommend it.

Nationwide Pet Insurance has always been there for us when we need assistance or guidance for our dog’s health and when we need help with plan information. They really seem to care.