MetLife | Pet Insurance Review

4.6

out of 5

Number of reviews 5,888

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
5

out of 5

POSTED: | BY: EMILY D

Best of the best they keep their word…

Best of the best they keep their word and their customer service is amazing. Beyond helpful and the number one pet insurance. I suggest MetLife to all pet owners!
5

out of 5

POSTED: | BY: Mindy Lasiter

Very fast and easy to submit claims.

Very fast and easy to submit claims.
5

out of 5

POSTED: | BY: Cathy

Quick turnaround of claims

Quick turnaround of claims! Very helpful when we had 2 very sick dogs!!
3

out of 5

POSTED: | BY: mcgeorgerp

Claim denial and appeal process

My policy includes preventative care coverage and my claim for anal gland expression was denied even though it is specifically listed under preventative care. The reason for denial is not clear on the EOB so I called customer service learn that I would first need to see the Vet and have the Vet recommend the procedure. I agree with that for standard policy coverage. The preventative care coverage does not state that I first need to see the Vet. The appeal process is complicated and designed so that customers will decide it is not worth the hassle. Poor customer support and service. If I could give you a negative 5 stars for this instance, I would
5

out of 5

POSTED: | BY: SHERI ROBINSON

Excellent all around

Excellent all around. Would highly recommend to any one with a pet!

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

Get a quote today

Leave a review