MetLife | Pet Insurance Review

We adopted a kitten and took her for follow up booster vaccines that were required by her Rescue. I filed the claim thru the MetLife Pet app and the following day I received payment for her visit. It was so quick and easy! It is nice knowing that we have pet insurance to help cover the cost of vet bills.

MetLife Pet is easy to work with. I get my refund back soon after submitting the claim. They care about the pets.

We’ve been MetLife customers for years, and thankfully never needed to file a claim—until late 2024. In October, our dog experienced her first seizure, and unfortunately, she has continued to have them since. We’ve had to make multiple vet visits, which would have cost us thousands of dollars. Thanks to MetLife, we’ve been able to give our dog the best possible care without the stress of large vet bills. They even cover her CBD medication, which has been a key part of her treatment plan. The claims process has been so easy, and payments are deposited directly into our bank account, which is incredibly convenient. If I had one piece of constructive feedback, it would be that sometimes it takes a bit longer than expected to receive a claim decision, and the appeal process could be more clearly defined.

Definitely is true to the promises made in the insurance. Timely payments and extremely easy to use ap on phone!

Extremely Happy with MetLife Pet Insurance. The website is very user friendly. Just upload the medical receipts. Reimbursements are very quick. Would definitely recommend to all pet parents.