MetLife | Pet Insurance Review

Always helpful from phone calls to pet advice and pays my claims quickly. I have always had the best customer service and have referred many friends to MetLife

Great experience with MetLife Pet Insurance. Claims were easy to submit and representatives were very willing to help. I appreciate the service, but at this time I cannot afford the insurance rate. If the lower rate options were offered ahead of the renewal date, I might have been able to count that into my finances, but unfortunately I cannot put it into my finances now. I hope to be able to reissue my pet insurance if I come up with more funds in the future.

My dogs and I went through a very traumatic experience. One of my dogs attacked my other dog and tried to kill her. I got bit trying to stop her and the other dog just collapsed. She was in the hospital for a week and also stopped breathing and then had heart issues. I had to have surgery myself for skin graphs. Through all of that MetLife was so supportive, they covered everything and unfortunately the dog that attacked had to be put down and they were even supportive through that. It was a heartbreaking situation but through all of it and even after they were very supportive.

Always a quick response, which is very appreciated

Uploading pet claims via the app is quick and so easy! I love being able to upload a receipt, receive an email and know each step of the process of my claim!