MetLife | Pet Insurance Review

4.6

out of 5

Number of reviews 6,133

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
1

out of 5

POSTED: | BY: customer

App sucks

App sucks. This company truly needs to get there shit in order.
5

out of 5

POSTED: | BY: customer

Always reliable and easy to manage…

Always reliable and easy to manage claims.
5

out of 5

POSTED: | BY: customer

I can’t say enough good things about…

I can’t say enough good things about MetLife Pet Insurance! Their app is incredibly easy to use — submitting a claim is as simple as taking a picture of my vet receipt and uploading it. That’s it! No confusing forms, no endless back-and-forth. Whenever I’ve called with questions, their team has been so kind, patient, and helpful. They truly make me feel like they care about my baby Lilith just as much as I do. I never have to worry about whether I can take her to the vet — I know MetLife has us covered. One of my favorite features is their free in-app vet chat. I can talk to a vet anytime to see if Lilith needs an in-person visit or just a little at-home care. It’s such a relief to have someone on my phone who answers quickly, especially for those “should I be worried?” Times.
4

out of 5

POSTED: | BY: William O

generally pretty quick on paying…

generally pretty quick on paying claims. App is pretty easy to use. however premiums have doubled in last 2 years.looking around for better prices. Now costs more than i pay monthly for my healthcare per month
5

out of 5

POSTED: | BY: Jessica M

Better than most other Compainies

Very easy to navigate site, submit forms, and get paid. My reimbursement came quickly and EOB was emailed and accurate.

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

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