MetLife | Pet Insurance Review


out of 5

Number of reviews 330

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.5
  • 4.8
  • 4.8
  • Count
  • 61
  • 307
  • 330

Updated: November 13, 2023

As one of Fortune magazine’s 2022 “World’s most admired companies,” MetLife is proud to have helped people protect what matters to them for 100+ years. MetLife Pet Insurance continues that tradition with a dedicated team of pet advocates who have been passionately serving pet parents for over 15 years. MetLife Pet Insurance offers pet parents an exceptional product from a best-in-class insurer at an affordable price — focused on flexible product offerings, competitive rates, and innovative policy benefits.

out of 5

POSTED: | BY: Darin Molnar

Quoted directly from a MetLife rep chat…

Quoted directly from a MetLife rep chat session: "Exams are considered preventive care in our system and you did not purchase that with your policy." So, all exams for your pets are "preventive care" regardless of the vet visit type unless you "upgrade" your policy. They also offer no appeal or recourse whatsoever. This is a scam - BUYER BEWARE!

out of 5

POSTED: | BY: Kristin Woodard

Good Insurance

This insurance company is okay. My dog came with this insurance and so I kept it. Getting claims reimbursed has not been as easy as another insurance company that I had with our other dog. MetLife always asks for the Soap notes. Not sure I spelled that correctly. Our other insurance company never did. I believe as long as you have the itemized list and proof of payment, that should be enough. Our dog had a big claim this year for breaking both bones in his front leg. Was very happy with the reimbursement amount.

out of 5

POSTED: | BY: Louise King


I am empressed and happy with the way my claim was taken care of. I was reimbursed with the whole amount that I charged. Thank you for all your help.and understanding.

out of 5


Claim process

Great service. They were very quick to respond when they had received my claim, and it was approved and complete in 5 days.

out of 5

POSTED: | BY: Alok Kumar

Great Claims Experience

Having been a pet owner for a few years, I did not know what I was missing until I switched my Pets Insurance Policy to Metlife. My prior carrier required tons of documents, took almost a month to make a claim decision and often after several Q&A. Experience was totally different with Metlife. It took me less than 2 minutes to upload my paperwork and had a decision in less than 3 days. Options of receiving money through a mode of my choice makes it such a pleasant experience. I have just one issue .. and that is that I should have switched earlier .

Monthly Cost

Plans can start at just $29


Reimbursement for up to 90% of vet costs.

Payout Limits


Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days


Protect your pet’s health and your wallet with MetLife Pet Insurance. Plans can start at just $29 and you can easily customize your deductible and reimbursement rates so it works for you. WIth a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

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