MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 9,939

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
5

out of 5

POSTED: | BY: customer

Everything was very easy to submit

Everything was very easy to submit, fast turn around on my claim
3

out of 5

POSTED: | BY: Marcie D.

This was my first claim with MetLife…

This was my first claim with MetLife Pet insurance. I had to upload 7 pages of data from the adoption/rescue group on my dog's health and two invoices from my own vet, along with his SOAP. The last item didn't get uploaded correctly. However, the claim adjuster completely overlooked the heartworm prevention shot on my claim. It took 3 phone calls to get that matter corrected. The good news is the persons I talked to on each call were very pleasant and understanding and indicated they were going to fix the problem, so I give a shout out to Morgan, Danisha, and Ben for your helpfulness. Ben especially explained how the preventation tests are grouped together for a total of $65.00. I misread the policy there. Hopefully, any future claims will be dealt with more efficiency in the adjuster's dept.
5

out of 5

POSTED: | BY: Laurie

Easy to use

Easy to use, payments come quickly. No hassle. Super happy with this pet insurance!
5

out of 5

POSTED: | BY: customer

Alexis was very helpful with a…

Alexis was very helpful with a reimbursement issue - Met Life over paid me! There had been a problem with the prescription dosage and charges. She helped me get the process started so I could send back the overpayment.

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

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