MetLife | Pet Insurance Review

Even though Met Life has all of my dog's medical records since 2018, they routinely take 4 -5 weeks to process claims, even on simple ones for routine medication. Avoid them at all costs! Unfortunately, I am stuck with them because my dog was recently diagnosed with a heart murmur and subsequent heart disease. So, it would be impossible to switch to another company as this would now be a preexisting condition.

Easy claim and great family plan option!

Excellent !!!! I have decided to add a little bit more to this review for those of you out there who are looking for pet insurance MetLife is the company to be with . I’m writing this review from my own personal experiences. It is an investment, but it is the best investment ever . Every single one of their customer agents that I have ever dealt with were loving and caring and understanding . Yes you do need to put the money out and then you get reimbursed. From my experience, the 90% PLAN for wellness and sick works best including covering preventative. P Turn around times for claims are readonable , providing you have all of the information in that they need. The app is wonderful for tracking your claim and best method of deposit is into bank account 100% reliable and dependable. Honestly, every person with this company that I have ever dealt with, spoke to me as though they were in my situation.. wonderful company !!!!

Customer Service, I have found your customer service to be informative, friendly and professional. I like how they answer the phone and the first thing they ask is how is Baxter.

Extremely helpful staff Very easy to be reimbursed using the app.