MetLife | Pet Insurance Review

5

out of 5

POSTED: 08/29/2025 | BY: Khanh Shaw

Very good experience with MetLife pat…

Very good experience with MetLife pat insurance. Easy to communicate. Transparent and fast billing process. Happy to have chosen MetLife for my pet

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4

out of 5

POSTED: 08/29/2025 | BY: Janet Allen

Good coverage

MetLife pet insurance has very good coverage and claim processing times have improved. The not reason I didn’t give five stars is because the claims process is a little cumbersome. You must download a claim form, fill it out, scan the form, and upload the scanned file. It would be nice is an online fillable form was available that could be saved to a pdf.

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2

out of 5

POSTED: 08/29/2025 | BY: customer

It’s a little difficult/confusing to…

It’s a little difficult/confusing to submit documents and I’m constantly receiving alerts that more documents are needed with not much of visibility into why the documents I already provided are not enough.

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4

out of 5

POSTED: 08/29/2025 | BY: Scott Thompson

Filing claims is easy in the app

Filing claims is easy in the app. Sometimes processing is a bit slow.

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5

out of 5

POSTED: 08/29/2025 | BY: customer

Quick turnaround time from claim to…

Quick turnaround time from claim to reimbursement. Excellent customer service when I called with a question.

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