MetLife | Pet Insurance Review

There is a lot of delay and frustration with the reimbursement process. Either my vet who submits my claims or me are constantly having to provide the same information over and over again. It is really nitpicking it seems sometimes. For example, an invoice that showed the amount due, the payment, and then there was an additional line item showing that satisfying the balance, and then a zero due line. That got pushed back at least two times with the reason being it didn’t show payment.

Coverage is great, rarely dispute claims, so grateful

I have had MetLife Pet Insurance for years now and have always had a very positive interaction. The claim process is easy to use and I receive my reimbursement in a timely manner.

Nothing but great service in every aspect! So very pleased we chose Metlife for our fur baby.

Love the insurance but they won't cover allergies that already my dog had. But after 3 years will the insurance it will be nice for them to consider to covered.