MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 8,261

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
5

out of 5

POSTED: | BY: Kaylee

Thank you for a quick and easy process

Easy quick no hassle Love MetLife pet insurance
5

out of 5

POSTED: | BY: Glacias

Better

This time around, it was a 5 star rating. In the past, I have submitted notes that were SOAP and someone on customer service Decided they weren't which lead to me having to call and get it fixed. Not all Vet SOAP notes look the same and that needs to be understood for all the team. I don't have time to make phone calls to fix something like that. Also in the past, I've had several emails go unanswered, which is unacceptable. Again, I don't have time to make phone calls during your business hours due to my work and life schedule. In this one case, I gave a 5 star review since everything was processed quickly and had zero issues. Continued improvement
5

out of 5

POSTED: | BY: WEBCLIENT

Ease of submitting claims

Ease of submitting claims
3

out of 5

POSTED: | BY: Kate

Honest Review

Ilike the level of insurance for my buddy. I am a very responsible pet parent and Iam dedicated to her best life. Met life is a bit pricey and honestly your time to pay is a bit longer than other products Ihave used. I am a nurse on a limited budget and the time you take to pay is a problem for me. The last issue was your staff said my case was to be delayed and then I got a somewhat threating email that if you did not recieve the vet notes the claim may be cancelled.I do not understand why met pet just did not converse with my v et as , this v et is highly responsive.So this is my honest review and I hope you improve.i currentl use another insuranc e for my kitty because of the pay out issue Thanks Kate D
5

out of 5

POSTED: | BY: customer

Staff always pleasant and willing to…

Staff always pleasant and willing to help. Quick claim processing

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

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