MetLife | Pet Insurance Review

When my dog accidentally ate something TOXIC, I was a very nervous Momma. Scared and overwhelmed I rushed her in to the Emergency Vet. After an overnight stay and medications to be given at home my final invoice topped out at just over $4,000!!! I thought I would die right there on the spot. HOW was I going to cover this? I managed to get a loan, but the payments were just as much as my car payment! I gathered my documents from the VET and promptly submitted my claim. Exactly 11 days later the claim had been processed, approved and I will be reimbursed as per my policy, right down to the penny! THANK YOU!!! My portion of this bill is now a MUCH EASIER pill to swallow - unlike my dogs meds are for her. A+

Once established, it is very easy to submit claims and receive reimbursement through direct deposit. Customer service is very helpful anytime I have a question. I definitely recommend MetLife Pet Insurance.

Was given a free month of pet insurance when I adopted my cat. Never received a single email from them and they charged me over $800 without having an account. Cancellation process is unnecessarily complicated. going to kill myself

I'm very pleased with the coverages I receive, and the ease with which I can file claims. Not a fan of their iPhone app. I continue to file claims on the website. I love that they can direct deposit my payments instead of sending a check. I would recommend that they provide a means of changing direct deposit information on the website. Other than that, I highly recommend MetLife Pet Insurance!

After 48 hours of diarrhea from both of our 6-month-old French Bulldogs, we had to bring them in for an emergency evaluation. After spending $3,000 and a 7-day course of pre-biotics, they are now back to normal. The positive aspect of this situation is MetLife Pet Insurance. We have always had insurance for our previous pets with other providers, but they all pale in comparison to MetLife. The process for submitting a claim was so efficient that it was almost hard to believe it was that simple. I filled out the claim form online, attached the detailed treatment receipt, and received confirmation of the claim receipt within 1-2 days. We were then reimbursed within 7-10 days. I highly recommend MetLife to anyone in the market for pet insurance.