MetLife | Pet Insurance Review

4.6

out of 5

Number of reviews 5,696

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
1

out of 5

POSTED: | BY: Patrick Jardon

Met Life poor claims processing

I rarely submit a claim... but when I do... I expect it to be processed and communicated efficiently, if they need any additional info. Over 12 days and no communication. Had to sign in to see they are asking for exact invoice I sent them in the very first claim submission. Submitted an email through contact and no reply. Premiums and any billing are super punctual in contrary. I'd think twice about relying on Metlife to care about you, your pet, or any concern you have.
5

out of 5

VETERINARIAN: Best Friends Vet Hospital

POSTED: | BY: Kathy Parker

Love MetLife pet insurance

First time for pet insurance and I wasn't sure what to expect. I was very pleased that the process of obtaining insurance and filing a claim was so easy and expedient! I am a very happy customer!
1 comments

POSTED: | BY: velia

Met Life Pt Insurance was recommended to me by the first vet I took my puppy, just gotten her out of the shelter. TWO + YEARS AGO.. I am the luckiest pet owner who decided to get Met Life Pt Insurance for my Luna. Keep recommending it to all my friends.

5

out of 5

POSTED: | BY: Richard Schusterman

They've gotten better

When I first signed up in 2022, their claims processing was slow and the customer service sucked. Based on the speed at which my last few claims have been processed, I can see they are getting better.
1

out of 5

POSTED: | BY: Jennifer Knittel

They cant even keep track of their…

They cant even keep track of their billing, I'd hate to see how they handle claims.
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1

out of 5

POSTED: | BY: Tom Jackson

Met Life is the worst

Met Life is the worst! They were a hassle from beginning to end. It was very difficult to set up an online profile and I had to call someone there. My cat started having symptoms and they denied the claim, saying it was a pre-existing condition. I asked how and they said since he had symptoms, that is a pre-existing condition. So clearly they will do anything to not pay. They also took forever to process the claim. Avoid this crap company at all costs.
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Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

MetLife Pet Insurance detail
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
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