MetLife | Pet Insurance Review

Very easy to enroll my little boy for health insurance.My granddaughter is very happy with her coverage with Met Life, so the insurance company I originally had stopped covering pet insurance,and my granddaughter is very pleased with the coverage on her two dogs so I will also trust Met Life with the care of my little guy.

Easy accessibility, improved payment in a timely manner.

We bought Met Life Pet Insurance based on a thorough review of cost vs. benefits. When we needed to renew our policy, their premium costs skyrocketed. We negotiated a little lower premium, and renewed with them again because one of our two dogs had a pre-existing condition requiring dental extractions. That surgery was performed 8/22 and Met life it seems has buried the claim and never paid it. Every time we call, they ask for the same information over again, or alternatively, they tell us the same story over again. No one seems to be able to help us get the claim paid. Beyond frustrated. My husband has spent endless hours in multiple conversations with customer support and no resolution. Today my husband is giving it is all, in an attempt to escalate the claim. Wish us luck!!!

They make it very hard to get coverage for some items prescribed by your vet. My pet needed a medication my Dr did not carry so I was told to order it online, but since it is a supplement they didn’t ask for the pets info and MetLife won’t accept the invoice without the pets name.

We have great experience with MetLife Pet Insurance. They are very responsive.