5
out of 5
POSTED: | BY: Kristen
Wonderful service through a tough time
The ease at which it was to submit a claim and level of customer service was absolutely wonderful.
4.8
out of 5
Number of reviews 830
Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning. They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5
out of 5
POSTED: | BY: Sarah
Very easy and fast.
I’m always nervous that something unexpected might pop up. I love my furry family and wouldn’t want their care to be a financial burden or make a choice on their quality of life based solely on my finances at the time. It’s reassuring to know we have the help if we need it.
5
out of 5
POSTED: | BY: Christina
Easiest Pet Insurance
First time ever using lemonade and they made taking care of my pet super easy. I’d recommend to anyone.
5
out of 5
POSTED: | BY: Victoria
Best Pet Insurance Ever!
We've been with Lemonade for a year and they've got great customer service and empathy -- even when it's an uncovered claim.
5
out of 5
POSTED: | BY: Stephanie
Simple, Easy Pet Insurance
Lemonade pet insurance is so simple to use. Everything is done through the app and it is so quick and we received reimbursement right away. The only hang up is if your vet does not itemize everything. Then the process could take a while since they will call the vet. Other than that I would recommend. Also, price wise, it is great! I do like that they have additional coverage for those who want to include preventive care..etc.
Monthly Cost
Policies start at $10/Month
Coverage
Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%,
80%, or 90% after the deductible.
Payout Limits
Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.
Deductible
$100, $250 or $500 annually.
Age Limits
Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage
for pets as they age.
Waiting Period
All Lemonade pet policies have a series of waiting periods:
-2 days for accidents
-14 days for illnesses
-6 months for cruciate ligament events
There is no waiting period for preventative coverage.
Exclusions
Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything.
They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets.
They’re currently available in these states.
Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet