Lemonade | Pet Insurance Review

Lemonade is so worth it!! I actually decided on lemonade based on other reviews. My first dog was unfortunately a frequent flyer at the vet (pit with skin issues) and his insurance company was an absolute pain. My current dog had to be rushed to the emergency vet and then taken to her normal vet for more testing and care (wonky liver). Submitting the (lengthy) bills was an absolute breeze! You never want to have to use your insurance but lemonade made it so simple and easy. I was able to submit everything through the app and was reimbursed pretty quickly! The reps stayed in constant contact with me and gave me little updates throughout the claim process. Everyone at lemonade is super friendly! The rep that handled my claim, Julia, was so sweet and truly cared about how my dog was doing. I also love that if your claim does not get approved for some reason they will donate the money. Bottom line: lemonade is super easy to work with and I highly recommend it!

Lemonade has been a great policy to have for my puppy. They review and pay claims promptly. I would highly recommend them!

I have had no problems and it was very easy.

We had a great experience with our first claim with Lemonade. We switched to Lemonade last spring due to their having just one annual deductible and covering standard care like vet visits and vaccinations, which our previous insurance did not offer. In this instance, our dog got very sick and had to spend a night in the emergency hospital. She had to have a lot of testing done and the vet bill was very high. Lemonade was super responsive and seemed like they truly cared. They are very thorough, so be sure to have all relevant documents read to go when you are making the claim. They covered the full amount of our dogs policy less the co-insurance and deductible. Easy process!

I submitted a claim for my 6 month puppy and it took them over 2 months not 2 weeks like they state to get a rejection on my claim. They claimed my claim was pre existing….seriously my dog was 6 months old and had her first heat cycle which caused an irritating rash on her belly and they claimed it was pre existing and denied the $300 claim. I told them I wanted to appeal it and after 2 months after filing the appeal of Lemonade doing nothing they decided to close the claim. Now I was paying $92.59 a month for this insurance that claimed to pay claims in 2 weeks and they couldn’t pay a claim in 4 months. At $92.59/month for 12 months for 10 years the average life span for my dog, this insurance was going to cost me well over $11,1000 in my dogs lifetime. By Lemonade not doing their job and denying my claim it cost them $11,100 and saved me $11,100. I can put $92.59/month in a compound interest account and make more money than I was going to spend on Lemonade insurance. Not good business Lemonade. Denying a $300 claim cost you $11,100 in future revenue. Do the math.