Lemonade | Pet Insurance Review

4.8

out of 5

Number of reviews 827

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Marissa

User Friendly, Great Customer Service!

I did unmeasurable amounts of research the first year of my pups life regarding pet insurance. I am so happy with my choice! After numerous emergency vet visits for a barely 1 year old I decided to bite the bullet and purchase a plan. Since then this plan has paid off 10 fold. The claims are approved within days and the funds send straight to your account within days. Knowing I can afford the vet no matter what gives me the peace of mind I can give my pup the care she deserves. If you’re thinking about it, just do it!
5

out of 5

POSTED: | BY: Taryn

Insurance made easy

Lemonade has good coverage and great customer service. They are quick to refund for claims submitted, and their representatives are all very nice to work with.
5

out of 5

POSTED: | BY: Fran

Easy to use and responsive

Easy to use once you are guided through the process of filing on phone and then via email; quick to respond
5

out of 5

POSTED: | BY: Aaron

Lemonade is the best pet insurance

It is so easy to file a claim and our reimbursements are in our bank the same day. Lemonade makes the process of pet insurance so clear and user friendly. 10 out 10 would recommend!
5

out of 5

POSTED: | BY: Claudia

Best choice for the pups

Using Lemonade pet insurance has been the easiest and best decision we could have made for the boys. We shopped around for a bit but ultimately decided on Lemonade because of the ease of their app and claim process. You can customize the package to fit exactly what you need for your pet and the price is affordable. All of the claims we've done so far have been processed within, I kid you not, a few seconds at most. Super easy app, super easy claim process.
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Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade Pet Insurance detail
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet
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