Lemonade | Pet Insurance Review

4.8

out of 5

Number of reviews 818

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Brenden

Very Good Coverage, Price, and Customer Satisfaction

I have to say that I am impressed so far with Lemonade. They were the cheapest for the same coverage over other insurances I've looked at. Everything is easy to understand and the process for filing a claim is simple once you get use to it. I've had a very positive experience with Lemonade and have no complaints.
5

out of 5

POSTED: | BY: Amanda

Great service, super easy to use!

Super helpful staff and great coverage- would recommend.
5

out of 5

POSTED: | BY: Erica

Makes Insurance Easy

I absolutely love Lemonade. I use them for my apartment renters insurance and my pet insurance. It is so easy to set up a policy, the rates are super fair, the app is user friendly. I had to file a claim last week for my cat Walter. The app walks you through it step by step. Within 10 minutes my claim was filed and in a few days the $ was in my account. Really love their services!
5

out of 5

POSTED: | BY: Michalyn

Very pleased with Lemonade pet insurance

I have had great experiences with Lemonade. The App is very easy to use and claims are handled promptly. I would recommend.
5

out of 5

POSTED: | BY: Melissa

Takes the anxiety of owning a pet away!

I was nervous to get my first pet on my own because I’ve had many friends who had costly vet bills. Pet insurance through Lemonade paid off in the first month with the pet protection policy with my puppies initial vaccines and care. It was so easy and I immediately recommended it to my pet loving friends!
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Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade Pet Insurance detail
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet
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