4
out of 5
POSTED: | BY: Eric
Insurance claim
Was very easy. Called Lemonade with a few questions. They answered them and processed my claim quickly and easily. Great job. Thank you
4.8
out of 5
Number of reviews 827
Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning. They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5
out of 5
POSTED: | BY: Brian
Great Support!
My Lab recently had surgery for neutering and at the same time, the Dr removed a cyst on his paw that would not go away with standard medication and care. The cyst removal was considered a surgical procedure as well and while the neutering wasn't covered under my policy (standard in the industry), I submitted a claim for the cyst portion of the bill and Lemonade covered the entire amount less my deductible. Lemonade was great to work with and there was no going back and forth. In fact, they didn't ask for any additional information from what I originally provided. Great support and thank you Lemondade!
5
out of 5
POSTED: | BY: Annette
Claim
Though my vet bill included more items then I could list on my claim, they were great about following up with the vet and making sure all options were covered. Super, super easy!
5
out of 5
POSTED: | BY: Janice
I love Lemonade!
I love Lemonade Pet Insurance! It is so easy to use and they are very caring and friendly. I take comfort in knowing I have this protection if my pet has significant pet issues. My dog Max gets into a lot of mischief, and hopefully he won't get hurt or sick, however knowing I have this insurance gives me peace of mind. Every time I have filed a claim it has been easy and paid out very quickly!
5
out of 5
POSTED: | BY: Megan
Love Lemonade!
My pup is all boy and very injury prone. I think my Lemonade rep knows me by heart 🤭 But they are always efficient, timely, and the claims process is extremely streamlined. I use it for emergency services because those can really pile up at the vet and my claims are usually processed within a week after a short explanation and submission of forms from the doctor! Super easy and painless. Customer service is great as well.
Monthly Cost
Policies start at $10/Month
Coverage
Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%,
80%, or 90% after the deductible.
Payout Limits
Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.
Deductible
$100, $250 or $500 annually.
Age Limits
Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage
for pets as they age.
Waiting Period
All Lemonade pet policies have a series of waiting periods:
-2 days for accidents
-14 days for illnesses
-6 months for cruciate ligament events
There is no waiting period for preventative coverage.
Exclusions
Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything.
They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets.
They’re currently available in these states.
Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet