Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,403

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan Official Pet Insurance of PetSmart 24/7 virtual vet care: Through Airvet — the nation’s leading veterinary telehealth app Fast claims: Most claims are processed within 2 days Coverage options with no payout limits & 90% reimbursement
5

out of 5

POSTED: | BY: Barbara

We love the protection provided by…

We love the protection provided by Healthy Paws. 1. It’s so easy to customize your coverage 2. The App is very easy to use to submit your claims 3. Claims are promptly resolved and paid I’ve recommended them on FaceBook Pet groups I follow when others are looking for information on Pet Insurance.
5

out of 5

POSTED: | BY: Connor Phu

Healthy Paws have been so helpful with…

Healthy Paws have been so helpful with my dog Juni who recently went through knee surgery. Claim process were quick and easy that can be done through their mobile apps or by email. The claims are usually in process status within 2-3 business days after claims have been submitted and paid out 2-3 business days after that directly into our bank account. The premiums are affordable and it's a yearly deductible rather than per visit. I do wish that their mobile app allows us to upload invoice in pdf formats though as electronic receipts are becoming more common.
5

out of 5

POSTED: | BY: Anne

I love Healthy Paws insurance company

I love Healthy Paws insurance company. They have been a lifesaver for me and my dog, Tizo. Can you imagine an insurance company that reviews your claims in 24-48 hours and sends your reimbursement straight to your account a day or two after? It's true. You submit the claim online, wait a couple days and suddenly those outrageous bills seem much more reasonable. I just had an incident where Tizo became very, very sick overnight. She could have died! But fortunately I got her to a vet within a day -- and then the bills starting coming in. But Healthy Paws made it quite manageable for me. And, then, believe it or not, a week or so after, they wrote to me to ask me how we both were doing! Exceptional service, exceptional care!
4

out of 5

POSTED: | BY: Jenna

Peace of mind made easy

My dog recently tore her ACL and Healthy Paws made the experience a lot more bearable knowing I could focus on taking care of my dog and not how much it was going to cost. The first claim I made was a smaller bill for x-rays and it was approved in less than week, but I opted for a check through mail and am still waiting for it (3wks later). For the claim for the actual surgery it took them about 2 wks to process, but this time I opted for direct deposit and it was in my account 48hrs after it was approved. It was very easy to file, you just send a picture of the invoice and customer service was great when I had a question. I had a response back via email by the next day. They even sent a email with well wishes while my dog was recovering. Overall, I've had a great experience with them, will continue to use them, and will recommend them to anyone.
5

out of 5

POSTED: | BY: Melanie Lupfer

Healthy Paws is THE pet insurance you need for your fur family!

We adopted Georgie from Shaggy Dog Rescue who saved him from a shelter in TX and he made his journey to us via Rescue Road Trips. We didn't know much about his background so decided to start researching pet insurance. It took awhile to really research all of the providers on the market and after reading countless reviews we went with Healthy Paws. Second best decision we have made when it comes to Georgie (first, was deciding to apply to be in the running to adopt him). So fast forward to about 1.5 years after he joined the family. Our groomer noticed a bump by his boy part. We immediately got him into his primary care vet who diagnosed him with mast cell cancer. On to the surgical consultant and resulting procedure (with an overnight hospital stay). While it was nerve-racking to be away from our fur baby, one thing that I didn't worry about was his insurance coverage. Healthy Paws has been nothing but amazing when we have submitted previous claims for his meds, etc. After his surgery I submitted the invoices and the reimbursement was promptly processed. That's not even the best part. The Claws & Paws Protector, Tim W., emailed me to ask how Georgie was going. I couldn't even believe that! That's when I knew that we made the right choice for pet insurance for our fur baby. It's more care and concern than I have EVER or probably ever will receive from my bi-ped insurance providers. Thank you Healthy Paws for providing exemplary customer service and going above and beyond to make pets (and the pet parents) feel cared for and valued. Read your reviews. Do you research. Review your fur baby's needs or possible needs. Pick the best provider for you. If you choose Healthy Paws, I am confident that you will have the best possible experience when insurance is the last thing on your mind.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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