Healthy Paws | Pet Insurance Review

Our dog developed a large, serious abscess, and after ignored by the usual vet. I woked up at 2AM to our dog crying terribly because it had come to the surface and ruptured, exploding lymph and blood everyone. At age 5, we weren't going to let her go because someone else missed something. After 4 weeks of surgery (including draining the abscess, debriding an extensive area of necrotic tissues, and installing a drain, we're happy to say our dog is happy and healthy. And we are even more grateful that Healthy Paws was here for us; they reviewed our claim and dealt reimbursement fairly. There has been no talk of kicking us from the plan or anything for such a large claim. Because of their business operations, we got that money back to save away (perhaps in another dog fund.) I'd really recommend Healthy Paws, everything was extremely simple and user-friendly to get our claim filed and done.

Murphy is my fourth pure bred German Shepherd. I've insured all but one of them, and I learned that was a mistake because it is always something with the pure bred Shepherds although it's mostly been a different issue with each one. Murphy is the first dog I've insured with Healthy Paws and they are by far the best. The claims handling process is super simple, they pay very promptly and customer service is very helpful. Murphy just had both of his elbows operated on and I wasn't sure if everything would be covered so I called for some guidance. Although they can't guarantee coverage, they will explain what categories of treatment won't be covered. For example, treatment considered experimental like stem cell shots is not covered. Frankly, I was surprised at the breadth of the rehab they do cover. I also think that the unlimited dollar amount of claims is hugely important. I could not have afforded all of the treatment Murphy requires without the policy (his elbow surgery and treatment will end up costing about $7K). Luckily, I have 90% reimbursement. Although it costs a little bit more in premiums, Healthy Paws reimburses me more each month than I pay in premiums because Murphy also developed allergies and is on monthly meds that are expensive. Sometimes I even feel a little guilty submitting claims because they have paid so much more than my premiums. I've recommended Healthy Paws to a lot of people, but generally they don't end up even getting insurance. That seems insane to me. It is one of the best investments you can make in your pet.

Murphy is my fourth pure bred German Shepherd. I've insured all but one of them, and I learned that was a mistake because it is always something with the pure bred Shepherds although it's mostly been a different issue with each one. Murphy is the first dog I've insured with Healthy Paws and they are by far the best. The claims handling process is super simple, they pay very promptly and customer service is very helpful. Murphy just had both of his elbows operated on and I wasn't sure if everything would be covered so I called for some guidance. Although they can't guarantee coverage, they will explain what categories of treatment won't be covered. For example, treatment considered experimental like stem cell shots is not covered. Frankly, I was surprised at the breadth of the rehab they do cover. I also think that the unlimited dollar amount of claims is hugely important. I could not have afforded all of the treatment Murphy requires without the policy (his elbow surgery and treatment will end up costing about $7K). Luckily, I have 90% reimbursement. Although it costs a little bit more in premiums, Healthy Paws reimburses me more each month than I pay in premiums because Murphy also developed allergies and is on monthly meds that are expensive. Sometimes I even feel a little guilty submitting claims because they have paid so much more than my premiums. I've recommended Healthy Paws to a lot of people, but generally they don't end up even getting insurance. That seems insane to me. It is one of the best investments you can make in your pet.

HealthyPaws is a great company. My dog tore her ACL, the surgery was $5500. I paid 20% and the rest was covered by HP. I submitted the claim, and had a check within 2 weeks. They also sent me an email inquiring how my dog was doing. Great customer service, very happy with HealthPaws!

Really long process to get reimbursed I had to constantly keep calling asking for supervisors to escalate in order to get answers and finally got reimbursed thanks to last supervisor I spoke to.