Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,025

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Shaun

You won't regret it

Enrolling my dogs with Healthy Paws was the best decision I could have made for them -- not only does insurance provide my family with peace of mind, but Healthy Paws in particular has given us consistently fantastic (and quick) customer service, no hassle claims, easy online access, and great rates. I highly recommend Healthy Paws pet insurance to any new and existing pet parent -- you won't regret it.
1

out of 5

POSTED: | BY: Saemee

Worst insurance company

Save your money and buy your pet insurance else where. This is by far the worst insurance company. I recently had to file 3 different claims for the same bill because they just let the claim sit and let it expire. They are just constantly asking for medical records even if you submitted them already claiming they don't have it and need more information. It takes more than 30 days process the claim no matter how small the amount is. If you email them you don’t get a response which means you have to call and talk to different reps every single time. Today I got an email from them saying they are increasing the premium from 26 to 86 bc I apparently enrolled my dog as a mixed breed instead of French bulldog which i never did. Its hard to believe they are just finding about this after all this time given my dogs complete medical records from the primary vet at the time of enrollment back in 2019? I will be terminating the policy with them and I hope no one else goes through what I had to go through. Just awful!
5

out of 5

POSTED: | BY: Char D-Muse

Surprisingly easy, great customer service, and no hidden clauses!

After a year of battling an unknown (at the time) skin allergy on our number one dog, we realized pet insurance would have been a good deal had we thought better of it before hand. My sister in law had just gone through a very tough medical experience with her pug and Healthy Paws covered over $9,000 worth of costs. That convinced us to get pet insurance. Number one dog proved to meet deductible just about every year with *other* issues. When we adopted our second mutt, he was already two and a large breed. We immediately purchased insurance through Healthy Paws for him as well. As in years prior, this year, it REALLY helped! To date, within this year's covered period, Clifford has exceeded $17,500 in vet bills for cancer removal and for repairing his Achilles tendon on both back hocks. We received over $15,000 in reimbursements. He is just about healed from his surgeries and should have physical therapy afterwards. Without pet insurance, I don't know many who could afford to properly take care of a dog like ours. The covered year isn't done, and we know we'll need more. I've only had one issue, and the issue was my lack of understanding. The customer service rep responded quickly and helped explain the issue. It was resolved within a couple of days. Payment always comes within a week, although they say it can take up to ten days. They offer direct deposit, and you can even have the claims filed by your vet. I find it just as easy to submit the claims myself. Thank you, Healthy Paws!
5

out of 5

POSTED: | BY: Charlynne

Surprisingly Easy, great customer service, and no hidden clauses!

After a year of battling an unknown (at the time) skin allergy on our number one dog, we realized pet insurance would have been a good deal had we thought better of it before hand. My sister in law had just gone through a very tough medical experience with her pug and Healthy Paws covered over $9,000 worth of costs. That convinced us to get pet insurance. Number one dog proved to meet deductible just about every year with *other* issues. When we adopted our second mutt, he was already two and a large breed. We immediately purchased insurance through Healthy Paws for him as well. As in years prior, this year, it REALLY helped! To date, within this year's covered period, Clifford has exceeded $17,500 in vet bills for cancer removal and for repairing his Achilles tendon on both back hocks. We received over $15,000 in reimbursements. He is just about healed from his surgeries and should have physical therapy afterwards. Without pet insurance, I don't know many who could afford to properly take care of a dog like ours. The covered year isn't done, and we know we'll need more. I've only had one issue, and the issue was my lack of understanding. The customer service rep responded quickly and helped explain the issue. It was resolved within a couple of days. Payment always comes within a week, although they say it can take up to ten days. They offer direct deposit, and you can even have the claims filed by your vet. I find it just as easy to submit the claims myself. Thank you, Healthy Paws!
5

out of 5

POSTED: | BY: Lindsey C.

Happy with Healthy Paws!

Very happy with Healthy Paws! I'm so grateful that we've had our pet insurance in place to cover illness-related expenses for our cats!

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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