Healthy Paws | Pet Insurance Review

I run an animal therapy organization and have relationships with hundreds of “Teams” (human and their dog) I have listened to the tales of many “pet insurance” coverages. Our family decided to select Healthy Paws for our animals and it’s proved to be a wonderful decision! This company and all of it’s agents have stood with us as we traversed the new-to-us world of veterinary medicine with a “special needs” puppy. The agents have laughed and cried with us and supported our efforts to give her her best life possible. Our claims are submitted, processed and settled within days of submission. Why can’t HUMAN insurance be handled this way??!!

I signed up for Healthy Paws when I brought my labrador puppy home from the breeder. I bought pet insurance because, a few months earlier, my niece had purchased a mini australian shepherd puppy who got very sick and nearly died. Their pet insurance helped them get the proper care for their sick puppy. I signed up for Healthy Paws and I am so glad I did. When my puppy was 7 months old we discovered a growth on her gums. It ended up being Oral Squamous Cell Carcinoma, a rare cancer for puppies. She required major surgery to remove the mass, a few teeth and part of her jaw. The surgery was very expensive. I submitted the veterinarian expense forms to Healthy Paws and within days they approved and reimbursed me for most of the cost. The Healthy Paws team even reached out to check up on my puppy. I am so grateful for Healthy Paws. Hopefully all of the cancer was removed and thanks to the Sage Center Veterinarians and Healthy Paws my puppy will live a full normal life. Sincerely, Mary Talpas, Labrador Lover - Central Coast California

I signed up for Healthy Paws when I brought my labrador puppy home from the breeder. I bought pet insurance because, a few months earlier, my niece had purchased a mini australian shepherd puppy who got very sick and nearly died. Their pet insurance helped them get the proper care for their sick puppy. I signed up for Healthy Paws and I am so glad I did. When my puppy was 7 months old we discovered a growth on her gums. It ended up being Oral Squamous Cell Carcinoma, a rare cancer for puppies. She required major surgery to remove the mass, a few teeth and part of her jaw. The surgery was very expensive. I submitted the veterinarian expense forms to Healthy Paws and within days they approved and reimbursed me for most of the cost. The Healthy Paws team even reached out to check up on my puppy. I am so grateful for Healthy Paws. Hopefully all of the cancer was removed and thanks to the Sage Center Veterinarians and Healthy Paws my puppy will live a full normal life. Sincerely, Mary Talpas, Labrador Lover - Central Coast California

While spending a month in California on vacation my dog got very ill and required three days hospitalization. The bill came to $5800 and Healthy Paws reimbursed me $4021. I had a $500 deductible. The claim was processed within two weeks enabling me to pay the charge to my credit card before it was due. I am pleased with the result.

Started off on a positive note. Filed one claim and claim was payed following a leg surgery. No problem. Moved to NC and rates were increased Twice within 3 months with no further claims submitted. Customer Service and explanations are poor. Extremely frustrating!