Healthy Paws | Pet Insurance Review

I have been so impressed with Healthy Paws Pet Insurance. My dog has has a series of health issues over the last year, but because of Healthy Paws I have been able to avoid worrying about the financials and focus on my dog's health. All of the recent claims I have made have been processed quickly and reimbursed even quicker (often within 24 hours). After his recent surgery, the Healthy Paws team even followed up to check on his recovery!

I just cancelled my Healthy Paws Insurance. Rates have increased significantly as my dog has gotten older (as other customers have mentioned). Which would be understandable if Healthy Paws had covered ANYTHING or put ANY of my claims through. They consistently cite "missing medical records" as a reason for denial. Sorry if I decided to rescue a dog rather than buy a puppy. Even so, we had all my dogs medical records accounted for and Healthy Paws still denied all our claims. This company discriminates against those who adopt/rescue dogs. My coworker who gets her puppies from a breeder has had NO problems getting claims approved. That is very disappointing. I would stay far far away from this company.

My dog is now 11 and I had her insured with Healthy Paws for 7 years now. They have been steadily increasing my policy rates every year. This year they increased it by 50%!!!! How does it make any sense that a company is allowed to do that?! My dog's insurance costs more than a human insurance now. If you have a puppy, think twice if to insure your dog with Healthy Paws because you know now what will happen to your insurance price as your dog gets older! This is not how a company that truly cares about pets treats customers. They are just another greedy Enterprise that cares about revenue more than anything else!

This company raises premiums at an absurd rate (65% increase over the past 2 years for my dog). I would love to see the support/documentation the company has to show veterinary costs have gone up 65% in two years!! Some quick research shows the average increase in dog plans is only 25% over the last 5-years, never mind 2-years. I would stay away to find a more honest company that does not raise rates as your pet gets older and is more likely to need and use the insurance you're paying for.

After looking for a long time, I enrolled in healthy paws shortly after bringing home my sheltie puppy. As it turns out, he’s very accident prone. We celebrated his first birthday about a month ago by getting a plate put in his leg. He jumped off of the bed (he didn’t use the steps for some reason) and shattered his radius/ulna. I filed the claim on healthy paws very easily and the refund was deposited in only a few short days. That was the most recent time we’ve filed a claim through them but certainly wasn’t the first. Very shortly before he broke his leg he cut a different leg open to the bone (on a stick playing in the back yard because he’s a mess) and had to get staples which they again refunded in only days no issue. Basically to sum it up healthy paws has been absolutely amazing with easy claims, very fast refunds and they even email to check up on him after each refund they’ve sent me! I highly recommend healthy paws pet insurance!