Healthy Paws | Pet Insurance Review

Very frustrating attempt at getting a claim submitted. My dog was sick, we took her to the vet. She was diagnosed with a UTI, put on treatment. This was not a preventative visit. I submit the claim to Healthy Paws. They write back asking for my dogs full prior medical history. I get this info from her vets and supply it to the company. Again, they ask for her full history. So I provide it again. This is repeated 3 or 4 times. Eventually, they deny my claim for not providing the information requested. I PROVIDED IT 4 TIMES!!!!! This seems like a scam to steal your premiums and not pay any claims. I asked the company for more info but nothing was provided.

We have had nothing but great experiences with Healthy Paws! Our policy is clear, they reimburse quickly, and they often follow up to see how my pet is doing after emergencies or accidents. We have been with them for many years and have been very happy with our experience.

Our four year old German Shorthaired Pointer has been insured with Healthy Paws since the beginning and I must say, they are good. He had to undergo a bronchosopy and CT scan recently and Healthy Paws was great about paying their portion to our vet very quickly. Other claims, that we pay for out of pocket and are reimbursed for, are reimbursed usually within 24h. Much better insurance experience than I've had with homeowners or car or health.

This company did all they promised, with no time delays and no hassle. We couldn't be more pleased.

It was so easy to file a claim and they had our reimbursement check to us within a week. I'm so glad we got pet insurance through them! I highly recommend as it helped us tremendously when our dog tore her CCL.