5
out of 5
POSTED: | BY: David Khalil
Great company!
A great company. They are thoughtful, caring and very responsive. They have made it about as easy as possible to file a claim, and the turnaround is fast!
4.9
out of 5
Number of reviews 10,763
Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program.
Top-Rated Pet Insurance Plan
No maximum annual or lifetime payouts
One easy-to-understand pet insurance policy
Most claims are processed within 2 days
Use any licensed veterinarian in the U.S. or Canada
5
out of 5
POSTED: | BY: Courtney Pagan
Stellar Company
I'm very pleased with my experience! I have to admit I was skeptical about insuring my cats at all as they're usually pretty low maintence after their kitten phase. I've also heard of so many insurance companies 'claiming' to cover but then not paying out. Boy am I glad I listened to my gut when choosing Healthy Paws!! The plan itself is definitely affordable every month and with a low annual deductible, 90% coverage and no caps or incident limits, it's been worth every penny! One of our fur babies is not even two and became really ill with what seemed to be a bacterial infection with unknown origin. Our vet took care of him and Healthy Paws took care of us! Service was realtively swift and when I had to call in with questions they were helpful and quick to answer. The follow up to check in on how our cat was doing even after they settled the claim was very sweet and shows how stellar their customer service really is!
5
out of 5
POSTED: | BY: Courtney Pagan
Stellar Company
I'm very pleased with my experience! I have to admit I was skeptical about insuring my cats at all as they're usually pretty low maintence after their kitten phase. I've also heard of so many insurance companies 'claiming' to cover but then not paying out. Boy am I glad I listened to my gut when choosing Healthy Paws!! The plan itself is definitely affordable every month and with a low annual deductible, 90% coverage and no caps or incident limits, it's been worth every penny! One of our fur babies is not even two and became really ill with what seemed to be a bacterial infection with unknown origin. Our vet took care of him and Healthy Paws took care of us! Service was realtively swift and when I had to call in with questions they were helpful and quick to answer. The follow up to check in on how our cat was doing even after they settled the claim was very sweet and shows how stellar their customer service really is!
1
out of 5
POSTED: | BY: Audra
Trash
Trash. DO NOT recommend. First, the rate goes up every year and its expensive. Second, so far not worth it. Let me tell you a story. Three years after joining, my dog got really sick, had blood coming out both ends. Spends a week in and out of the hospital. I thought he was dying, but luckily he survived. So I submit my first claim. They deny it with no explanation or message. I have to call customer service. Apparently they want ALL his vet bills EVER to verify that it's not a a pre-existing condition. After three years of nothing. Ok, fine I tell them to go get them. I hear nothing from them. I call again. They did not get the vet bills and their customer service rep threatens to hang up for swearing. Of course I'm mad, I'm spending tons of MY time calling them, trying to get them to do the job I already pay them to do. So I spend more of my time getting all the vet records (he's a rescue, no easy task, would've been MUCH easier THREE years ago when I joined.) They finally process my claim. They're only paying half of a very expensive bill. Turns out "Hospitalization" is covered but not the exam fee? What??? How does that even make sense. Sounds like a way to get out of paying short term hospitalization to me. Not to mention how much time and stress (3 customer service calls SO FAR) I've wasted just trying to get them to do their job. I specifically signed up for them bc I was led to believe they covered the big stuff. I guess not. So if you like being stressed out right after your pet almost dies, having a company implying you're a liar, not getting your money's worth, this is the company for you. Oh! And they also request the vet records because if you don't get that first exam per their requirement, they don't have to pay your first claim, even if you've been paying in. And they will look for it to get out of paying that claim. Scoundrels.
5
out of 5
POSTED: | BY: Suzanne Pipp
This was the best investment I ever…
This was the best investment I ever made Healthy Paws Pet Insurance. It saved my dog's life. We would have spent the money anyway but having Healthy Paws made it a lot easier. They sell extended warranties for Cars & Trucks but vet bills are just as expensive. This company is great they paid 90% of Daisy's back surgery. She started walking again after three days after her surgery. The Hospital and surgeon were great. We love this little dog and she gives it back. Thank you Healthy Paws.
Monthly Cost
$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.
Coverage
One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more.
You can choose a co-pay of 10%, 20%, 30% or 40%.
The pay-out amount is based on your actual vet bill.
Payout Limits
No per incident, annual or lifetime pay-out limit.
Deductible
You can choose an annual deductible of $250, $500 or $750*
*Choice depends on age of the pet
Age Limits
Pets must be at least 8 weeks old and under 14 years old at time of enrollment.
Once enrolled, pets can stay insured regardless of age.
Waiting Period
Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.
Exclusions
Pre-existing conditions are not covered.
Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites.
Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable.
With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.