5
out of 5
POSTED: | BY: Barbara Gerard
I'm so thankful we chose Healthy Paws…
I'm so thankful we chose Healthy Paws for our dog Wolfgang's health insurance when he was just a puppy! The contract was straightforward to understand -- and Healthy Paws has ALWAYS reimbursed what we agreed to and the percentage. There's no fine print loopholes, which is a tremendous relief.
The on-line claim submission is easy and reimbursements happen quickly -- usually within a week! Amazing.
Premiums have risen, proportionate to overall cost of veterinary care. We were told upfront this would happen, but it would not be increased due to any claims. I've found this to be true.
Our first claim was after a bad car accident and Wolfgang was seen at an emergency vet. It was pretty late in a traumatic day so I called in the hopes someone could walk me through the process. A lovely, compassionate woman answered the phone and got the ball rolling. Rehab was recommended after the complex surgery, and Healthy Paws covered the number of visits the vet recommended. I am certain this is why Wolfgang doesn't have mobility issues at nearly 10 years old!
Eight years later, Wolfgang is having GI issues that our primary vet recommended we see a specialist for. Healthy Paws is still covering what we agreed to in the policy, in a timely manner and with compassion.
If you're looking for pet health insurance (and you really should) Healthy Paws is the best company to use.
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