Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,403

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan Official Pet Insurance of PetSmart 24/7 virtual vet care: Through Airvet — the nation’s leading veterinary telehealth app Fast claims: Most claims are processed within 2 days Coverage options with no payout limits & 90% reimbursement
5

out of 5

POSTED: | BY: Christine Carpenter

Healthy Paws is the Best

So thankful for Healthy Paws pet insurance! My dog needed emergency surgery for a collapsed lung. The insurance covered 90%, and we were reimbursed in less than a month. Truly amazing company, and the claims department was great! If anyone needs pet insurance, this is the one to get! Thank you, thank you!
1

out of 5

POSTED: | BY: Er Olg

PSA-- owners, please think long term

I used to be a 5* review, but now... I feel betrayed at a time my pets are most vulnerable... I wish I never signed up with HP almost 10 years ago, one of the worst choices in my life, ever, and the guilt of possibly not being able to care for my animals soon will be life-long shadow, thanks to you. I wish I saw honest reviews of senior owners the company was forcing off the books before I became trapped. I sincerely wish Healthy Paws Pet Insurance offered a 10k or 20k capped product, even at 80%, out of the "compassion" they reference in their socials. This, a life-line to HP LOYALTY senior pet owners especially in HCOL areas who want to continue "protecting them like family", but can no longer afford the mortgage-level monthly premiums ($430-1500+ / MONTH) of the unlimited product. Trapped by pre-existing conditions or too old to go to another company, left with Nothing, absolutely nothing. Or maybe even out the rates across age groups just a little bit so seniors can stay on little longer and you live up to your current propaganda (age frankly was one of the pillars of your propaganda back in 2016, that age is not a price hike factor. this was one of the main reasons I joined. There are articles online about it with executive statements). When I first signed up nearly a decade ago I thought this will be for the life of my pets, unfortunately, not looking like it. I also do not understand why I see quotes for less at other companies for older animals... so clearly it is doable. PS: HEALTHY PAWS Customer Service. Please do not respond and insult me with your templated cut and paste. Take the suggestion of a lifeline product to your managers, but do not respond at all justifying rates at this level for senior pets in certain markets unless HP pays you so much that you could afford them yourselves. Please and thank you.
5

out of 5

POSTED: | BY: Christine

Best Pet Insurance

So thankful for Healthy Paws pet insurance! My dog needed emergency surgery for a collapsed lung. The insurance covered 90%, and we were reimbursed in less than a month. Truly amazing company, and the claims department was great! If anyone needs pet insurance, this is the one to get! Thank you, thank you!
5

out of 5

POSTED: | BY: Sandy Chin

Easy Claim submission and great Customer Service

We have used Healthy Paws for over 8 years. We rescued a 7 yr old Boston and at that point NYS law allowed for senior coverage through Healthy Paws and it was so helpful. Sadly at age 11 he got prostate cancer and Healthy Paws made it so easy to submit claims and the reimbursements were so quick. I never had to worry about coverage bc it was very clear on what was and wasn't covered after the deductible. All his oncologist visits and chemo meds were all covered. And when it was time to transition him, Healthy Paws was supportive and the cost was covered under the policy. We even got a condolence card from them after George passed. Now with our second dog Ellie, she was rescued at 1 yrs old and we also got her coverage from Healthy Paws. The premium did go up as expected, year after year, however again, I had peace of mind that after the deductible, she would have coverage--she had an eye issue, two different surgeries to biopsy a growth on top of her skin and then the recent procedure was a lumpectomy, which thankfully turned out to be benign. I never had to worry about coverage. Healthy Paws was prompt and clear. I have recommended it to all the new pet owners I know. Unfortunately as noted above, HealthyPaws does not cover new seniors and so our most recent rescue was 5 years old when we got her and I was disappointed that I couldn't add her to Healthy Paws, I had to go to a competitor. I will not name names, but the first year of coverage with the other insurance carrier was terrible. It took almost 3 months for an EOB...subsequently it's gotten better but I had high expectations since I started with HEalthy Paws.
1

out of 5

POSTED: | BY: KAB

They overcharge for premums once your…

They overcharge for premums once your dog turns a certain age, forcing you to cancel and then leave you with nothing for your pet. Disgraceful!

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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