Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,403

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan Official Pet Insurance of PetSmart 24/7 virtual vet care: Through Airvet — the nation’s leading veterinary telehealth app Fast claims: Most claims are processed within 2 days Coverage options with no payout limits & 90% reimbursement
5

out of 5

POSTED: | BY: Dustin I

Very fair company; has always treated me well

I decided to go with Healthy Paws Pet Insurance for my first pet based on online reviews and experiences of other customers. I've been using them for nine years at this point, and they've been a good company to work with. We're all skeptical of insurance companies, and worried that at the time we need them most, they're going to find some silly loophole to leave you high and dry. This has NOT been my experience with this company. I've never felt like they've given me the run-around. Even when there have been procedures requiring anesthesia and a covered procedure along with an uncovered procedure, they have covered the full anesthesia and haven't tried to "cheap out" or bicker with me. They've treated me very fairly and have resolved claims very quickly. I would recommend this company to others looking for peace of mind for their furry friend.
3

out of 5

POSTED: | BY: Steven Kersey

There rates start out good when your…

There rates start out good when your dog is young healthy, then watch out it goes crazy high there plan is to get you to reduce your reimburstment and up your deductible. I have put in as few claims maybe most I got from them 5000 or 6000 in 10 years Ive been paying more out of pocket then putting in claims to keep his cost down but just now they raises in back to 279 plus my 1000 deductible I have a 70% reimburstment had to lower it to 50% stay away
1

out of 5

POSTED: | BY: Alex Cambaz

Scam --- You guys need to be very careful

You need to be very cautious when signing up with this company. I canceled my policy seven months ago, but unfortunately, they have continued to charge my bank account all this time. I only noticed today. Even though it’s partly my fault for not keeping better track, I called the company back and they told me they have no record of my cancellation. I canceled this policy after paying them for nine years because whenever I needed coverage, they wouldn’t cover anything, despite me having full coverage. Your pet has to undergo surgery for them to cover even basic expenses. This feels like a huge scam, so please do not work with these people. Additionally, I would like to highlight the very poor customer service. Every time I called, it took at least three days to reach someone who could help fix my issue. Unfortunately, I found that I was never able to resolve my problem because the representatives seemed more focused on taking my money. If you encounter an issue, good luck getting it resolved.
5

out of 5

POSTED: | BY: D

Highly Recmmend

My experience over a number of years of having this insurance for my pets has been great! I am a happy customer for a number of reasons and would highly recommend Healthy Paws to all pet parents. They review and pay out on claims in extremely fast turnaround times and they even followed up on one of my pets to see how they are doing!
5

out of 5

POSTED: | BY: Debra

Great Service Provider

I am extremely impressed with the fast turnaround on claims review and payment. I have had Healthy Paws for a number of years for my pets and am very happy. I like the fact there is no yearly maximum payment and you can adjust your deductible and payout percentage. They even followed up to ask how my pet was doing after claims reviews. Alternate medicine is also covered. I am very glad I have Healthy Paws behind me and would recommend them to pet parents!

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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