Healthy Paws | Pet Insurance Review

I have had several different pet insurance companies over the years. Every time I filed a claim - it would be denied for some reason or another. I just filed my first claim with Healthy Paws. It was reviewed QUICKLY, I received a personal phone call explaining everything to me - what was going to be covered, what/reason for something being denied. I CAN CERTAINLY LIVE WITH THAT KIND OF CUSTOMER SERVICE. I am considering adding my 10 year old pet for additional coverage! Thank you

I sent in a claim to Healthy Paws the day after my dog was bitten by another dog in the dog park and needed surgery for a large neck wound. They responded the next day to tell me my claim was being reviewed and the next email I got was their settlement amount. I had a check before the end of the week. Jen even emailed again to ask how my Sierra was doing.I recommend Healthy Paws to everyone of my friends in the dog park.

We are huge fans of Healthy Paws, and have sent a number of dog owner friends their way - and now they love Healthy Paws too :) Healthy Paws has GREAT coverage, reasonable premiums, perfect communications, very responsive,and no hassles claims process. They give us a tremendous peace-of-mind knowing our little guy Chewie will get the best possible care without worrying about the vet bill.

Purchasing pet insurance was the best idea I ever had, and I couldn't be happier with my choice of provider. I spent a lot of time reviewing different companies and reading reviews, and it was ultimately reviews like this that made me choose Healthy Paws. I wanted a company that could help me manage my crazy puppy. And I found one! I've filed a few claims since starting my plan less than a year ago, and I've been satisfied with the way each one was handled. First, I want to say that I did appreciate their pre-existing check. All I did was send all of my medical records in that my dog had incurred and they promptly responded telling me what was and was not considered preexisting. Maybe I should preface all of this by saying that my dog manages to get into things and do things more than any other dog. Loves eating things he shouldn't and playing places he shouldn't. He had parvo when I first got him, so obviously if he got it again that wouldn't be covered, and he had it before I purchased pet insurance. He also was prone to eye infections and so that was considered preexisting as well. Other than that he was cleared. My first two claims were simple ear infections, and as promised they reimbursed me for my level of reimbursement except for the exam fee, received a check within a week. The second claim was more of an emergency. There were a few symptoms that bothered me and I ended up having to take him into the urgent care after hours on the weekend. He ended up hav

When I adopted Daisy (my sweet 10 pound Shih Tzu/Maltese mix) a year ago, I asked all my friends what pet insurance they recommended. No one liked the insurance carriers they had for their dogs. So I did my own research and was drawn to Healthy Paws as a company founded by pet lovers who wanted to do things a better way. And the simplicity of the plan coverage and language was irresistable. Because Daisy is young (now just 2yrs) and healthy, I was looking for protection against any big events ahead. This past year she had a series of eye injuries (corneal ulcers)and we finally learned that both eyes had many tiny wayward lashes growing inside the eyelid rims, irritating her eyes so much that she pawed them or rubbed her face along furniture, increasing the injury. The cryo laser surgery required a general anesthetic and was a nerve wracking proposition, but Daisy came through it really well and we are hoping this is a permanent fix. The claim I filed (via email) for an ER visit and the surgery that followed was quite large and I wasn't sure what the reimbursement would be. Healthy Paws astonished and thrilled me with the next day claim processing response and notice of very substantial reimbursement check en route. As this was my first experience with pet insurance, I could only wish my own healthcare insurance was half this good: the speed, service, professionalism and coverage made this such a positive experience.