Healthy Paws | Pet Insurance Review

I have been a client of healthy paws for almost 2 years. My pup had an accident that required surgery. He had surgery on Wednesday, I submitted my claim on Thursday, it was approved on Friday and I had a check the following Tuesday. Amazing. A customer service representative emailed me on Saturday to check up on how he was doing after surgery. I assumed it was just a a courtesty follow up, but I responded and received a very nice response back. It really made me feel like they were going above and beyond...and genuinely cared about my pup. The customer service is outstanding. I highly recommend this company! I can't express what a relief it was to have healthy paws when my pup was hurt. I didn't have to worry about how much anything costs. I could just focus on him and what he needed and not how I was going to come up with the money for his surgery!

HAVE BEEN WITH HEALTHY PAWS JUST UNDER A YEAR. THEY GIVE EVERY EXCUSE NOT TO COVER YOUR DOGS HEALTH ISSUES. THEY HAV DECLINED EVERY CLAIM I HAVE SUBMITTED. THEIR REASON PREXISTING. EVEN WHEN IT'S NOT THEY STILL CLAIM IT IS. GRANTED MY DOG GIO (YORKIE) 8 YEARS OLD HAS HAD HIS ISSUES. HIS LAST ULTRASOUND WAS FINE THEY STILL HAD ISSUES. SPOKE WITH A TARA IN C/S. SHE CLAIMED MEDICINES THAT HAD BEEN GIVEN TO MY DOG IN THE PAST WAS NOT COVERED WHEN IT HAD BEEN. I JUST GIVE UP WITH WHAT THEY PROMISE. EXTREMELY DISAPPOINTED CUSTOMERS BEWARE OF THEIR FALSE PROMISES.

My GSD has a bilateral TPLO and without insurance would have been extremely expensive for me. For some people without insurance they may have to put their pet down from expense. I was so happy I had Healthy Paws insurance but even more thrilled when I actually sent in my claims. I was able to go to a specialist for this treatment and got first class care. When I submitted the claim it was almost immediate that Healthy Paws got right back to me to let me know they received it - then within hours my claim was processed. I have never had insurance like this even for myself. No hassle, extremely fast, and the claims were sent with easy to understand explanations. They paid 90% just like they said they would and also inquired how my dog was doing. A plus is also that they donate to rescues. This company talks the talk and walks the walk - just the best experience.

After being a pet owner for quite some time, I finally decided to protect my furry children with pet insurance. Boy am I happy I made that decision! Knowing I had just adopted a breed that was prone to knee issues, we decided to go with Healthy Paws Pet Insurance (HPPI). And while we were covering one dog, why not the other (even though we thought we'd never need it for our other one). Just a few short months after getting coverage our Am. Bulldog had to have cruciate ligament surgery. Having HPPI was a life saver - not only did it bring us TREMENDOUS financial relief, but I wasn't stressed to the max trying to figure out how to pay for this huge vet bill. And low and behold, my other dog decided to eat a bottle of his furry brother's pain meds - and we were back to the emergency room in less than a week with another very large vet bill. They were both covered and the process to get the reimbursement was incredibly fast and easy! To top it off, I received a personalized message from the staff to check in and see how my babies were doing (talk about great customer service!). I can't say enough kind words about thsi company. It's one of the best decisions I've made as a pet owner and will be a HPPI customer for life! Highly recommend thier services to any pet owner - because you never know when you'll need some extra financial support!

We weren't sure what to expect from a pet insurance company since we had never even heard of pet insurance before we got Healthy Paws. After being insured for a almost a year now I have to say that we will always have all of our pets insured through Healthy Paws. There is no worse feeling than having to take cost into account when trying to decide the best medical course of action for your pet. Being able to tell the vet, "do whatever is best for the dog," without worrying about the money is a wonderful feeling. We pay around $35 dollars for each of our three dogs. Whether the we end up saving money in the long run or paying slightly more, I'm not sure. But we can easily make room in our budget for $100 dollars a month. Taking a 15 thousand dollar hit at one time from a vet bill, which we expect to happen at least once, would be detrimental to our finances. I cannot say enough good things about this company. They process claims within a day usually and we get the check within 2-3 days. We get emails from Healthy Paws asking about our boys after they have been sick. Do yourself a favor, if you know that you would pay any amount to save your dog, get the insurance.