Healthy Paws | Pet Insurance Review

I have to admit that I was very skeptical of pet insurance in the first place. I am one of those people that believes in saving for a rainy day and there is no need to pay an insurance company a monthly premium for something that should be budgeted for in the rainy day fund. I have never been a fan of any insurance company in general, whether it be car, home, health, etc. Nevertheless, I have a Labrador Retriever who is very prone to getting into everything and thought I would try it out and see what I thought for a year and then cancel it if it seemed a waste. Earlier this month, my lab got a case of chronic vomiting with blood in the vomit. I freaked out and we had to have x-rays to make sure he hadn't eaten anything and then a barium swallow test. Both expensive procedures. After no definitive results and continued vomiting, we were referred to a specialist for ultrasound and endoscopy. All of these procedures together totaled around $2,600.00. Healthy Paws was amazing to deal with. I had a reimbursement check in days and the staff even emailed me to check on Jackson. We are still waiting on the biopsy results to verify that it is not cancer but I will NEVER cancel this policy. I have the $250.00 deductible with 90% reimbursement-For my 5 year old lab, the premium is around $40.00 per month. BUT, this policy INCLUDES congenital hip/back/elbow conditions that labs are prone to after a 1 year waiting period. I could not find a single other policy out there th

My dog was vomiting all day and not eating which is unheard of. The vet did x rays , bloodwork, and gave her medication and fluids. I submitted the claim and got a response within hours. Everything was covered less the office visit and deductible. The check arrived in a few days. After that I got a follow up email checking on my dog. If I could I would switch my whole family to Healthy Paws!

Shortly after rescuing Barry I did research on pet insurance. I found Healthy Paws to have the most flexible, comprehensive plan for the cost. (Even less expensive than the plan available through my employment with a discount!) Unfortunately we had to use the insurance when Barry received a bite wound from another dog. I submitted his paperwork, immediately recieve an email telling what additional paperwork was needed. The same day I submitted the additional paperwork (just a copy of his medical records) I received an email that my claim was processed and details of what the reimbursement would be. The amount was what I expected - yay no surprises! and the check arrived within a week.And to top off the already great experience I received a 'personalized' email inquiring as to Barry's recovery! I can't say enough in this day of lack of customer service about a complany that goes above and beyond! Thank you Healthy Paws for caring (almost :) as much about my baby boy as I do!

My dog had eaten a lot of macadamia nuts and could not keep anything down. I took him to the vet on Wednesday and they wanted to monitor him overnight with IVs. I picked him up late on Thursday. At that time I gave the vet my claim form for them to fax to Healthy Paws with the medical records. By Friday afternoon, I already had received the Explanation of Benefits from Health Paws and I received the check on Tuesday. It probably would have been there on Monday but it was a holiday so no mail delivery. I cannot believe how fast the reimbursement process was - check in hand within 5 days of leaving the vet's office.

My newly adopted rescue puppy has had every claim denied and Healthy Paws says it's due to his pre-existing conditions. He had a bit of a cough at his first wellness exam and Healthy Paws has taken the opportunity to lump everything, including a bout of diarrhea, into one diagnosis and not pay. When I asked for more detail on the Explanation of Benefits they were rude and short with me. Barely anything went towards the total deductible. This insurance would be fine if all you need is catastrophic coverage. But there is no wellness coverage. Read carefully before you sign up.