Healthy Paws | Pet Insurance Review

Purchase Pet Insurance for my Polish Lowland sheepdog thinking that I would never use it. After she injured her back hind leg (we still do not know how it was injured) and it did not improve with rest. She was found to have a torn ACL that needed to be repaired through surgery. I was really expecting a hassle trying to file insurance since I had never used Pet Insurance with any of my past dogs. This couldn't be further from the truth, it was quite easy to complete and when I had question the customer service was excellent. I am not easy to please when it comes to service and don't recommend a company unless I am completely impressed. I am completely impressed with Healthy Paws customer service and have recommended them to several friends. The only suggestion I would have is to add the claim status to the user site or add a click to chat. Thanks you have earned a life long customer.

As was expected, having insurance for Dexter has already paid for itself many times over. Getting hit with a large bill by an emergency vet during the holiday season is never fun, but it was nice to know that Healthy Paws was behind me and would be covering a majority of the costs. It is always a no brainier to get your pet the best care you can, but it gives you peace of mind when they are there to take off some of that burden. That mixed with some great followup emails to make sure that my little man was doing well and happy again was a nice touch. After having considered a number of insurance providers, I am glad to have made my choice with Healthy Paws.

As a Professional Dog Trainer, I have heard many comments from clients regarding the Pet Insurance companies they have tried. I tried this one based on one of my clients. My clients are waiting for my review of the company after using up my deductible. Wow! My 11 month old Saint Berdoodle developed a nasty cough and runny nose the day before we were to fly to another state. I had to take him to the emergency vet on Dec 23. Healthy Paws was notified on Dec 24 and had a check in the mail for reimbursement on Dec 26! This is an awesome affordable company.

Our poor pup broke his front paw and needed surgery. He had to stay 2 nights in the ICU. We were so scared as this was the first time he had a medical problem. We were so glad we had Healthy Paws Insurance, I did not even hear what the Vet said the cost was, because I knew we had good insurance and it was covered. We just wanted our buddy to have the best care possible, and knew we didn't have to worry about the cost. We have the $250 deductible, 90% coverage plan. After his final visit, I sent in the claim and it took a few days to process. Everything was done so fast and efficiently! Just as promised! Thank you Healthy Paws! Because of you our buddy now has a healthy paw! :)

My first experience with my sick puppy was so easy I was shocked. I was so surprised about not being hassled, but also how unbelievably fast they got my reimbursement check to me. They even sent an e-mail to check how Millie was doing. Excellent customer service. I would definitely recommend them to friends.