Healthy Paws | Pet Insurance Review

I got Healthy Paws pet insurance when I adopted my retired racing Greyhound, Tucker, in July 2012. Two months later, Tucker started having trouble with his right front leg. He has since been to the vet twice, getting blood work done and x-rays. Anybody who has had these services conducted for a dog knows how expensive they are! I was pleasantly surprised to find that submitting the claims was simple, they were processed in a very timely manner with clear explanation of benefits, and we received a check for our reimbursement within 3 days of receiving the services after we met our deductible. We did not have to jump through any hoops! I wish my own health insurance was this good! The premium is also quite reasonable.

My dog, Ollie, was involved in an altercation with another dog that led to over 100 stitches. I filed my claim with Healthy Paws and couldn't believe the great response I received. I received emails as to Ollie's progress, who by the way is doing fantastic, and my claim was processed so quickly that I was amazed. I would recommend Healthy Paws without reservation...

We first considered purchasing medical coverage for our new puppy almost a year ago. Initially, we thought the cost may not be a wise investment - and we were skeptical of any claims processes, should we actually need to utilize the coverage. We can now say with confidence, the decision to purchase coverage from Healthy Paws Pet Insurance is one we will not regret. Earlier this year our puppy had multiple episodes of gastritis/gastroenteritis - which resulted with loose bowels, vomiting, and subsequent treatment for dehydration. Due to the reoccurring nature of these incidents, we believed he may have ingested a foreign object that may have become an obstruction. Analysis of these issues required multiple trips to different veterinarians over the course of a couple months. Once claim forms and associated documentation was submitted to Healthy Paws for reimbursement, the thoughtful staff promptly processed the paperwork and provided clear and personal communication throughout the process. The claims process was straightforward – and offered several options (mail, fax, e-mail) for transmitting information. The ONLY improvement I could suggest/recommend for Healthy Paws is to allow larger file attachments (currently 5MB) for e-mailed claim form documentation. We will certainly continue our coverage - and will not hesitate to recommend the services of Healthy Paws Pet Insurance to our friends and family in the future.

My dog (labrador) recently injested a foreign object without us knowing. He became very ill one night and when we took hin to the vet it was determined he would need surgery. The item was already passed his abdomen and in his intestine which is a more serious surgery. My family and I had already undergone 2 previous surgeries w our dog but they were both events we had witnessed him eating somthing we felt he couldnt pass or throw up, so his surgery was in the belly and less critical. I say this because I wasnt even sure Healthy Paws would insure my dog because of his previous "accidents." The monthly cost is very reasonable as we compared many others. The claim form couldnt be any easier to fill out. We were fully reimbursed and the claim was reviewed in less than 10 days! I think this company is awesome!

We are so happy with Healthy Paws Pet Insurance. Our dog (a 5 year old yellow lab) Chloe tore her ACL, and Healthy Paws was so attentive and timely in helping us file our claim. We had no problem whatsoever getting our claim processed and received a check within days of the claim submittal. Thank you Healthy Paws for doing such a great job and helping us like you did!