Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,767

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Misty Denney

Awesome customer service

Healthy Paws is awesome. Both of my girls have had illnesses that we would not have been able to afford without Healthy Paws. Daisy our 2 1/2 yr old Cavalier King Charles spaniel was recently diagnosed with cancer. She has undergone surgery and is now facing several weeks of radiation (estimated cost $6000) Healthy Paws received and processed my claim within 24 hrs. What a blessing to know that Healthy Paws has my girls covered. I have recommended Healthy Paws to all of my friends and family members and shared countless stories on Facebook of how grateful we are for Healthy Paws.
5

out of 5

POSTED: | BY: Nicholas Patullo

Good but initial documentation could be better

Overall, I am very pleased with Healthy Paws. They genuinely seem to care about the health of my pet, reimburse me quickly, and make filing claims relatively fast and easy. My only complaint was my first experience with filing a claim. I submitted my dog's medical history repeatedly and would still get auto-generated emails asking for more documentation. The problem was I never knew what they were specifically asking for. After several calls and email exchanges I was eventually able to sort it out. Since the initial paperwork filing, my experience with Healthy Paws has been extremely pleasant. Also, I am happy to say that the cost of the insurance is reasonable and it has already paid for itself in terms of helping lessen vet costs. Therefore, I would definitely recommend Healthy Paws to another pet owner.
5

out of 5

POSTED: | BY: Renee Olson

LOVE Them

Hello, I currently have 6 dogs and 1 cat insured with Healthy Paws Pet Insurance. I switched from another well-known pet insurance company to Healthy Paws, and I'm so glad I did. Healthy Paws has processed all my claims easily and very quickly, and I've submitted a lot of claims because I have so many. Often my claims for an existing condition are processed in only 1 day or less. Of course newer conditions can take slightly longer, as they have to look over the medical records, but even then it's usually processed within 7-10 days. And when I call them, all of their people are very customer friendly. Additionally, they will even periodically send me an email to check on one of my dogs if they've developed a chronic condition. Many people I meet don't have pet insurance because they've heard bad stories about the other companies, as many of them have strict guidelines and limits on coverage. Through my research, I found out that Healthy Paws has NO yearly or per incident limit on coverage, so I can have peace of mind. And compared to the last company I used, Healthy Paws is significantly cheaper and has never given me a hassle over processing my claims. We'd have no savings by now if it wasn't for having this pet insurance. The very reasonable monthly fee is more than worth it if your dog/cat develops cancer or seizures and needs an MRI or chemo....this has happened multiple times to me over the past few years. You don't want to sacrifice your companion's hea
5

out of 5

POSTED: | BY: Isabelle W

Gold Standard

Healthy Paws is the best insurance (not just pet insurance) company I have ever worked with. Every time I take my dog to the vet, they pay exactly what they said they would pay, and they do it quickly. But that is not why they are the best. Any time Luna has an issue, they write an email and ask how she's doing. They genuinely (and I cannot stress that enough) care about her well being and take pride in being able to help. The peace of mind that it brings when something goes wrong is priceless. I know that I not only can I afford her care, but I won't have to wait long for reimbursement. But having a pet insurance where they really care about my dog and all animals, and that my money is going to help other pets in need means that I will never look anywhere else for pet insurance. Ever.
5

out of 5

POSTED: | BY: J.C.

Best pet insurance I have had!!!!

Let me start off by saying I have tried multiple pet insurance companies in the past and Healthy Paws is the best so far. Before I even signed my dog up I spoke with a representative at Healthy Paws to discuss what's covered and whats not, I was surprised that they pretty much cover everything except the actual Dr. visit charge or their annual shots which was ok with me. They also have no limit of coverage per incident per year which is very hard to come by, usually it's $5K or $10K per year at other pet insurance companies. This was my second claim which is faster then your first claim because on your first claim they ask for your pets medical records and they review them and then process your claim but even that took only about 8 or 9 days. I had taken my dog to the vet for an emergency visit which was about $1K and they did follow up testing which involved ultrasounds and scoping which was about another $4K it didn't take but about 3-5 days for them to process the claim and mail out a check which covered about $4,300 of the $5,000 it cost me up front. After the claim was finished they even send out a warm email asking how he was feeling and to give him a hug from them. There customer service is excellent and they are a 5 star pet insurance in my book. I have not had the best of luck with my dogs in the past and I have spent a fortune on them because of other insurance companies always trying to give you the run around not like Healthy Paws.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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