Healthy Paws | Pet Insurance Review

After searching long and hard for vet insurance, and reading more reviews than a can remember, I decided to go with healthy paws. I am extremely disappointed. I enrolled both of my dogs (F pitbull, Dutch and M pittbull mix, Duke) for coverage. I have never filed a claim with them until recently. My dog dutch ruptered her cruciate ligament. After paying 2,100.00 for surgery I decided pet insurance was a good idea. So when choosing healthy paws I read to make sure that it would be covered if she were to need any other surgeries or if her other knee needed surgery. According to their website it would not be considered a "pre-existing" condition because it was not genetic, but just an injury that occurs. Well when trying to get pre-approved, luckily I had not completed the surgery yet, they denied me. Now I have wasted money on this insurance which I could have been putting into a savings account. In my opinion, pet health insurance is a waste.

I learned that my cat Brandon had congestive heart failure. Thankfully he is insured by Healthy Paws! The easy claims process and the personalized and prompt messages that keep me up to date are wonderful during this sad and stressful time. I have 7 cats protected and am so glad Brandon was when he became ill - everyone should have this peace of mind!

I wish all companies were as honest, friendly, and efficient as Healthy Paws! When my boxer puppy, Nina, fell sick to severe pneumonia and then bordatella at only a few months old, I was so worried about our medical bills for her. How could we afford over $1,000 in hospitalization and treatment for her? Thank God Healthy Paws reimbursed us VERY quickly. Their team is so caring and they genuinely care about my dog. I never have to deal with typical customer service issues I experience with other companies...I don't think I have ever waited on hold when contacting Healthy Paws, and THEY contact ME to check up on my dog. This company has excellent communication with me, and submitting a claim is so EASY. I thought the claim process would be complicated but it was as simple as completing a brief form and mailing it in. It's a wonderful experience, and I am so pleased with this insurance company. I will never use another company. My dog is so important to me, and her health is a priority for me. If you want a quick turnaround time with your claims, friendly customer service, and an affordable monthly fee, sign up for Healthy Paws. They truly are the best! My little Nina agrees. :)

I have been a pet owner for 27 years and never bought pet insurance. In May one of my dogs suddenly became ill and died after valiant (and expensive) effots to save her. I decided to buy pet insurance to help defray the costs of another like event. I read online reviews and discussed the topic with my vet and selected Healthy Paws. I opted to enroll my two young rescue dogs, one I had for less than a month. The coverage kicks in 15 days after enrollment. On day 16 one of my dogs became ill and required two trips to the ER within 24 hours. The cumulative total for both visits was right at $1000. I followed the very simple claims filing instructions, asked my vet to submit his full medical record (first claim) and sign the forms. I filed the claims and made a follow up call to the Customer Service group to verify they had what they needed. Within 9 days I received, via email, the explanation of benefits for both claims, paying every eligible dollar! I am a healthcare administrator and I couldn't be more impressed with the process or the customer service reps I dealt with over the phone.

I recently bought two insurance policies for our 9.5 year old dogs. The day after the waiting period I found a growth at the back of our dog's paw that had to be removed. Healthy Paws was great! I submitted my claim, mainly hoping to have the expense go toward my deductible. They were very helpful, processed everything quickly once my vet faxed all the medical records. I was very happy that they accepted the claim! I have found everyone I've spoken to at Healthy Paws to be very helpful and professional. I am giving pamphlets to my vet's office!