Healthy Paws | Pet Insurance Review

Very happy to have Healthy Paws Pet Insurance for Sterling. It has helped financially and most importantly with his treatment to remove the clear cell apocrine ductular carcinoma on his left lateral thigh. He has recovered nicely from the surgery and we are hopeful that this excision will take care of any future tumors. We have been grateful for the handling of our claim and the follow-up from Healthy Paws on Sterling.

Winston was diagnosed with CCL tears in both his hind legs. He would need bilateral TPLO surgery. I was very nervous when submitting my claim as I assumed it would be a fight to get a reimbursement. To my delight, the claim was submitted by me on a Saturday and by Monday, I received confirmation that the claim was approved and would be reimbursed in full as per my plan ($500 deductible and 90% reimbursement). By Friday of the same week, I received the reimbursement check! I can't tell you how pleased I am with this company. I have had other animals covered by other competing companies and have never had this level of service or reimbursement. There was not hassle and I highly recommend them to all of my pet loving friends and family.

My dog, Daisy, broke her leg on Easter while we were visiting family. We spent several hours in an emergency clinic, returned home Monday, saw her vet on Tuesday and she had surgery on Wednesday. The first two claims were approved by Friday. I received checks for her emergency care and first trip to her vet several days later. My claim for her surgical treatment and hospitalization were approved the day after she was released from the hospital. I cannot say enough good things about this company. They went above and beyond with their service and kindness. This was a large claim ($4000+) and we have only been with Healthy Paws for eight months but we were treated like family members. I have never posted an online review. I guess I thought my time was too valuable. But, for Healthy Paws I have made an exception because they have been exceptional. The online enrollment was easy, the deductible and monthly payment extremely reasonable (and affordable) and the service spectacular.

I love having Healthy Paws for my dog's insurance policy. We are reimbursed quickly for his illnesses, giving us one less thing to worry about. There are different options you can choose to fit your budget. We chose 90% reimbursement with the 100 dollar deductible. They've made it easy to submit a claim through an app on my phone. They process fast and get your reimbursement out quickly also.

We signed up with Healthy Paws after adopting our puppy as they were recommended to us as being the best insurance company. A month after we got our puppy Cocoa, she hurt her knee and needed surgery. It was a tough time for us, but having Healthy Paws made things that much easier. After Cocoa's procedures, I scanned in all her vet's medical records and invoices for our claim. Within a day, Healthy Paws emailed us to let us know they needed the records from the hospital but that they were happy to call the hospital and obtain them for us. Since this was our first claim, they mentioned it may take a little longer to process, but we had our reimbursement check in our hands within 2 weeks after the claim. Everything was covered that they said would be. There were no questions asked. We also received an email from Healthy Paws a few weeks afterwards to check in on Cocoa. Based on their efficiency and professionalism, I would highly recommend Healthy Paws!