Healthy Paws | Pet Insurance Review

I have to say that I have never had a bad experience since becoming a member of Healthy Paws. They process claims at lightning speed (within 24 hours usually) and get a reimbursement check out to us quickly. As far as the coverage goes we are very satisfied with what is covered. When we were searching for an insurance provider we compared Healthy Paws to the others and we were drawn to a couple of things:1. They do not have a pre-exisiting condition exclusion for any conditions that develops after coverage starts. Other companies will cover a condition, but when yearly renewal comes around, bang, pre-exisiting condition and no longer covered. 2. They also cover meds, no matter where you get them from. Strongly Recommended

I have been a customer for almost 3 years. Both my dogs are covered with the high end coverage ($250 deductible and 90% reimbursement). One of the two dogs has had A LOT of things go wrong requiring advanced and expensive veterinary care and in the Los Angeles area that means really expensive. Healthy Paws has been truly amazing. Their policies are fair and transparent. They don't pay for bells and whistles. They don't pay for office visits (even if it is a specialist). They don't pay for prevention. BUT they pay everything else and do so with absolutely amazing speed. 98% of my claims take 7 days before I actually have the check!! Occasionally they do ask for additional documentation from the vet or call the vet for clarification but on those occasions they communicate with me as well and their requests are completely understandable and reasonable. Right now they are paying for my one dog newly diagnosed with Cushings Disease and a mucosele on the gall bladder. The meds alone for these 2 conditions run almost $200 per month. Let alone all of her eye drops following glaucoma surgery which they paid for -- in the thousands. The customer support team are amazing folks. They are helpful and will truly help you get every dollar that is coming to you. I even got an email asking me about how this one dog was doing. Conceivably it was computer generated (like their birthday wishes) but I don't think so. Either way - I have never been asked how I am feeling

Although filing claims is not my favorite thing to do, working with HealthyPaws has been as painless as possible. Their communications were prompt and personal.

Health Paws is a lifesaver. I have two pets covered by my policy. Both have had claims for surgeries and illnesses. Most recently, my Doberman Pinscher was bitten by a rattlesnake. Treatment is quite expensive. I had a check in hand for the covered amount within the week. Believe me the policy has more than paid for itself. Having a previous history with other pets with out insurance, do yourself a favor and get insurance.It's not if you will need it, but when you will need it and Healthy Paws has been excellent.

Can't say enough good things about Healthy Paws! Was recently reimbursed on a claim following my Frenchie, Felix's, soft palate /stenotic nares surgery. Healthy Paws staff was professional, fast, efficient and caring. It's as simple as that. Highly Recommend!