Healthy Paws | Pet Insurance Review

The whole team did a great job in processing our claims. They responded very quickly to the invoices. Checks were cut in a matter of days. go tell that to your regular insurance company. And they continued to follow up and check on our pet's condition.Well done.

We rescued our pit-greyhound mix several months ago and for the first time, decided to get pet insurance. The experience so far has been absolutely fantastic! Our by acquired pneumonia and we have had several visits to the Animal Medical Center in NYC. Great facility but expensive - thank goodness for Healthy Paws! They have been incredibly responsive and so helpful to ensure that our first claim was processed as quickly as possible. The follow up claims were processed even faster. Their representatives respond directly to emails, and quickly - it was hard to believe the personal attention given. The coverage is great and compared to the premiums I would have paid with other companies, Healthy Paws is also one of the most affordable without question. We feel very lucky to have found them. We have no complaints at all and highly recommend them!

I was about to leave on an international vacation when my frenchie swallowed a tennis ball. My stress level went through the roof as I rushed her to the vet. With the healthy paws insurance I was able to worry about my baby getting better and recovering through surgery instead of wondering how i was going to pay the bill to save her. The paperwork was easy-- the vet filled it out for me, and my money was reimbursed within ten days of the claim.

I have two cavalier king charles spaniels. If you are not familiar with the breed, there are several specific health concerns that are associated with them. Because I wanted to make sure that my animals were able to receive the best care possible, I decided to invest in pet insurance for them. I did extensive research on all of the companies, and ultimately ended up with Healthy Paws Pet Insurance for several reasons: 1. No Anual cap on claims: this was very important to check, as with your premiums, some companies have caps at around 1,500.00 a year. This made no sense to me, given the comparison of premiums and the coverage.healthy paws has no annual cap, the only company I could find that offered no cap. 2. Pre-existing condition coverage: again, this was a fine print obsession for me. My older cavalier had a luxating platella in his right knee prior to obtaining coverage. This is very common, so I wanted to make sure that any insurance company I went with would cover a similar injury to the other leg. In the context of pet insurance, this is apparently referred to as a "bilateral condition". Healthy Paws was the ONLY insurance company who had very minor restrictions on Bilateral pre-existing conditions, only ACL injuries, which seemed very univesal to all companies. 3.Reimbursement values: this was the best around, I ended up selecting the 90% reimbursement, with a slightly higher premium. 4. Adjustable premiums: this allowed a lot of freedom in deciding h

As someone who has designed and applied many consumer/client satisfaction surveys and interviews, I've always felt that expectations rather than "satisfaction" rule the day. My firm pioneered "expectation-loaded" surveys, so with this in mind I would like to say that Health Paws has met, and in some senses, exceeded my expectations. It is unusual for a company to have such a well-developed and consistently applied consumer-oriented culture. It is most appreciated, and I would not have any hesitation is recommending it to anyone needing pet insurance; in fact, I've done so several times. I can't imagine an alternative that would be more satisfactory for me and my dogs.