Healthy Paws | Pet Insurance Review

My 3 year old dog contracted a bacterial infection that rapidly attacked his kidneys, shutting them down. His only chance for survival was to receive dialysis at the closest facility 4 hours away. Most dogs in his grave condition do not survive because they are unable to receive this costly level of care. After 4 dialysis treatments, a blood transfusion, and a month in critical care, he was able to come home. He currently receives care locally while his kidneys continue to heal. I had really never considered that he would have to go through this experience. I am very grateful that he was able to receive the level of care that he has which truly saved his life.

We changed to Healthy Paws for our two year old Goldendoodle with some pre-existing conditions (knowing they would not be covered). After our first claim, we submitted all of his medical records for review. At that point, HP gave us a list of what they were considering pre-existing. They were very fair with how they applied these exclusions. Three months after insuring him with HP, our boy started having some problems with reflux. When our vet couldn't get it settled down, we were sent to the State teaching hospital for work-up. At that time, we found that he had severe liver damage believed to be from some type of toxic exposure (all of his liver tests were completely normal two weeks earlier and now were 40x normal). He was emergently admitted to the hospital. We sat in shock as we talked to the admitting vet. He had been supervised at all times when outside to make sure he did not find anything to eat that would upset his stomach.He gets the best food. Our vet assists us with a minimal vaccine plan. We use no lawn chemicals. I don't even have dryer sheets in the house. How could he possible have had a toxic exposure. As the vet was sitting with us going over the list of what tests needed to be done and how much everything was going to cost, we did not have to deal with the added stress of how we were going to pay for his treatment. We are retired and never wanted to be put in the position of having to make medical decisions based upon our finances. Thanks to Healthy Paws, this was not an issue and all we had to say was "if it needs to be done, do it." Numerous vet visits, an emergency room visit, two days admitted in intermediate care, more tests than I thought possible and medication costs that were unbelievable. Healthy Paws had taken care of it all and I usually have a check in hand within a week. I appealed one item they thought was related to a pre-existing condition by having the vet fax in the records (all they had to work with initially was the bill) and it was fixed the same day. This is the best money I have ever spent - I should have insurance this good!

I had an unusual situation with my cat Skittles and I have to say that while I was happy with Healthy Paws up until Skittles, after Skittles I know I will never leave them. I found them to be a very compassionate and thoughtful company who took the time to listen to my situation with Skittles and it all ended very well. Highly recommended.

If you have a fury family member, you need to have Healthy Paws Pet Insurance! Our fur babies are a part of our family and Healthy Paws allows us to provide the care they need and deserve without the worry of expensive vet bills. My baby, Rocky, recently had to have TPLO surgery and getting reimbursed for this surgery was quick and painless. They even sent a personal email asking how his recovery was going! Healthy Paws customer service is top notch and that really means something today, where good customer service is hard to find and robotic. I recommend Healthy Paws to all of my family and friends, and you won't regret having them on your side either. Thank you, Healthy Paws, for allowing us to keep Rocky healthy and giving him the best quality care he deserves!

My Golden Retriever required eye surgery to remove an eyelash that was irritating to his cornea and causing his eye to tear. This was the first claim on his policy. A customer service representative made the necessary calls to obtain his medical records. Within a week, all five claims were processed and the checks were received a few days later. I am very pleased with Healthy Paws!