5
out of 5
POSTED: | BY: Carol
Healthy Paws spells Relief!
After exhaustive research and a previous bad experience with pet insurance, I settled on Healthy Paws. Last week that research paid off. My dog, Maxx, developed bloat which is a dire emergency. No time to get everything in order. After getting him complete care, I filed my claim. Just took a picture of the bill with my phone and hit "submit." Really! I had set everything up when I signed up and it said they would do that but IT WORKED!!!! That was it! I could go back to focusing on my dog. Within 24 hours I not only received notice via email that they were processing the claim, but that was soon followed by a detailed and easy to understand EOB! Best thing? They paid exactly what I expected. No excuses or hidden clauses. I want this insurance for myself!! This gives me the peace of mind that if a crisis hits with my pet at a time when I might not be in a good financial place to deal with it, I can relax and focus on his care. A few days later I got a follow-up asking in specific detail how Maxx was doing and referencing his condition. I don't know why we can't do this for humans, but maybe it's just that animals bring out the best in humans. I highly recommend!