5
out of 5
POSTED: | BY: Shannon
Complete Satisfaction
One day our puppy stopped eating/drinking and started throwing up bile. Our vet took an x-ray which revealed he had three foreign objects in his stomach and intestines. Apparently he had ingested part of a sprinkler head from our backyard (crazy, I know). After emergency surgery and a hefty bill, our puppy was healthy and happy again. I quickly and easily submitted pictures of our vet bill to Healthy Paws via the mobile app, and my claim was processed immediately (I actually received an email confirmation over the weekend, believe it or not!) I had heard of pet insurance companies "splitting hairs" and not covering parts of procedures, but that was not the case with Heathy Paws. We had opted for 90% coverage, and that's exactly what we received. A few days later our reimbursement check arrived in the mail, even before our credit card bill for his surgery. Not only that, but a Healthy Paws representative emailed to see how our puppy was doing. I have been completely satisfied with the coverage, ease of use, expediency, and responsiveness of Healthy Paws and would absolutely recommend this pet insurance provider to anyone and everyone.
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