Healthy Paws | Pet Insurance Review

I would recommend Healthy Paws pet insurance to any pet owner looking for a trusted provider. They have been exceptional to us on numerous occasions. Great customer service and easy to navigate their claim reimbursement process. 5 stars and a Paws up for Healthy Paws!!

The date listed was our dog's latest chemo treatment. Since we got Healthy Paws insurance for her at age 3 (she is now 10) she's developed epilepsy and now lymphoma. The costs have been in the 10s of thousands. Healthy Paws has covered everything they said they would with no delay or arguments. I receive payment within a week of submitting claims. Without the cancer treatment she has been receiving, she would no longer be here. We are very grateful to be able to have more time and memories with her. One note about cost. It does go up every year but is not pegged to how much you use it. At 90% coverage, $500 deductible, and 10 years old, our monthly cost will be $219.28 per month next year. This past year it was $152.51.

Healthy Paws has served us well over the years. They have a history of paying claims. My first dog had 3 knee surgeries. The cost was over $13,000 and Healthy Paws paid 90%. Then he developed Mitral Valve Disease (MVD). The electrocardiograms twice per year and daily heart medication cost thousands of dollars a year. Healthy Paws paid. The last year of his life he was in the hospital twice. This cost $20,000. Healthy Paws paid. My second dog had kidney and PDA surgeries. Healthy Paws paid. Then he developed Mitral Valve Disease (MVD). Healthy Paws paid. He was hospitalized for 6 days with life saving treatments. Ventilator, supplemental oxygen, etc. This cost $28,000. Healthy Paws paid. And finally, although it was a very sad time, Healthy Paws paid for the euthanasia. Healthy Paws always came through! Thank you, Healthy Paws.

I had healthy paws years ago for our previous pets and it was great, but I got it for our 2 new cats and so far it is has been horrible. Every single claim they reject for reasons that don't make sense. (They either say it is preventative when it is a test for symptoms) or they say it was during our waiting period when it was weeks after. Or when I send vet records (what the vet gave us) they say it isn't the correct records. Clearly just trying to give the run around and not pay. Really disappointed.

My two dogs have been insured with Healthy Paws for 9 years now. We waivered on getting pet insurance until a family member went through a major medical event with their pup. They also had Healthy Paws, and when we saw they had $9k in vet bills in one month to save their baby, we were sold on it. Between both of our large dogs, we have been through multiple surgeries for various reasons. I don't think there has been a year gone by that at least one of our dogs didn't meet the deductible! We had root canals for injuries, emergency visits, one tendon repair, bone fusion, cancer removal, cancer treatment, amputation, splenectomy, and other issues. We sadly had to let one of our boys go this year. We forgot to submit the last claim for months. They let us submit well after his passing. We know how agonizing it would be to have to choose between the health of your furry baby and paying the mortgage. It's not cheap, but the plan we chose has worked well for us! We have NEVER had an issue with reimbursement. Claims are easy to file and promptly processed and directly deposited. The fine print isn't too fine. You know what you're getting. There was ONE instance the charges on my bill were not properly labeled, and all I had to do was resubmit with an explanation. I'm thankful for the referral. Our big boys have received the best possible care because of pet insurance.