Healthy Paws | Pet Insurance Review

Healthy paws was a great company years ago. Now they constantly raise rates with no reason. This time my pets insurance went from $180 a month to $375 a month. We started at $80 a month. They also try to say they need your pets medical history but aren't receiving the files. I literally sent it 5 different ways and I did not receive a confirmation until I told them they would be speaking to my lawyer Do not use this company, there are so many options these days.

Approximately 7 months ago our Golden Doodle's health was seriously declining. He had two transfusions in about a month. The resulting diagnosis I.M.H.A. which is an auto immune disease in dogs, is severe, and life threatening. In the next 5 months (post diagnosis) we accrued a considerable debt. We sent all records and billing statements to Healthy Paws for review with their claims adjusters. They say it takes ten days to go through the claims adjustment. We have never been any longer than 4 days which often included a weekend. Our pet has also had two unrelated surgeries during this timeframe, all covered. We currently near the $10,000 dollar mark in claims paid. It actually might be more now. While we are eternally grateful to our Veterinarian for the (at least) life extending diagnosis, we are also eternally grateful that Healthy Paws stood by us during this trial with our pet. We receive regular emails from them asking about our pet's health, acknowledging how difficult it is to go through, and assuring us they are there if needed. Healthy Paws is not just a large pet insurance company. They are a company with people that CARE! A five-star rating doesn't do enough to express our gratitude.

I’ve been with Healthy Paws for 10 years and they’ve always been reliable. The online claim process is simple and fast — from major surgeries to regular checkups, payments have been processed quickly and smoothly. When my dog was seriously ill, they even reached out to ask how he was doing, which really comforted me. Premiums have gone up as my dog ages, but the amount is reasonable. Thanks to Healthy Paws, I’ve been able to keep giving my dog the care he needs. Highly recommend.

I purchased a Healthy Paws Pet plan prior to bringing my 8 week old Saint Bernard/Italian Mastiff Mix home. I'm thankful I did. At two years old, my dog ruptured her right ccl... During the exam we learned the left ccl was torn and needed surgical repair as well. Due to her size, the Surgeon did not recommend a bilateral TPLO surgery. Which means, we have to pay $10,000.00 per leg. There is no bilateral discount... Initially, I attempted to reach a Healthy Paws representative, in my mind, I thought I would be assigned a case worker to assure me the surgeries were covered. I called multiple times and spoke with a representative who would read my policy to me. After multiple calls I learned Healthy Paws does not give preapproval. In my mind I was waiting for the green light from a representative because I knew if I insurance didn't help with the costs; I would be forced to make a different decision. I realize my preconceived notion added to my stress at the time. I kept the faith and scheduled the first surgery. In June we started with the right TPLO and early September we had the left TPLO. Healthy Paws covered 80% of both surgeries. The app was extremely easy to use, simply upload the documents from the Vet and I would receive compensation shortly after. Although we are still in the early stages of recovery, I am relieved to have Healthy Paws at my side.

i've had healthy paws pet insurance..... for the last 10+ years. they are definitely a premium insurer - but you get what you pay for. physical therapy. cancer treatments. $20,000 surgeries. i send them the invoice, they deposit my reimbursement a couple days later. not even batting an eye. i always recommend them.