Healthy Paws | Pet Insurance Review

Over the last couple of days the our family almost lost our dog. Our dog was hit by a car. Our dog just turn 2. We where informed by our Veterinarian to purchase dog insurance when we got her as a puppy. I did my research and located Healthy Paws Pet insurance. Without this insurance, I would not be able to snuggle with my puppy today. Who is making a wonderful recovery from this traumatic event. During this time of crisis I was able to make quick decisions and not have to think about the financial aspect of what was going on as I knew our dog was covered at 90% . I was able to proceed without stress and make the decisions that ultimately saved our puppy's life. I will be recommending this insurance company to every animal owner out there as this company has save one of our family members.( the invoices we had have already been reviewed and check have been mailed to my house) The compassion the adjuster had when I called with a ton of questions had so much empathy that I will never own a pet without Healthy Paws. They even sent a follow up email to check on my pet If your animal owner, I recommend checking them out and getting your pet insured as it may save your pet. Just like they have saved ours

I adopted a miniature poodle mix and had purchased Healthy Paws Pet Insurance. That was in 2015. March 2017 she ended up in Pet Emergency & Specialty Center of Marin and her bill for the first week was well over $23,000. I was waiting for bad news. I thought for sure I hadn't had the insurance long enough to cover over a 23,000 dollar bill. I spoke with Healthy Paws Customer Service and they were amazing. I wanted to find out if I could have the hospital process one week of care so I can get reimbursed to free up cards for her second week of recovery from a major surgery. The representative (Shelly) was so cooperative and said not only can they do that but they can work with the hospital for future invoices. My call to them was on Saturday. On Monday the file was reviewed and Wednesday I had my reimbursement. Can't get better than that! I don't know if it is standard practice or on a requested basis but it was perfect that the representative let me know it was possible. Then, another representative (Janine) sent the necessary paperwork to the hospital. I have gotten emails from Healthy Paws checking on my dogs and wishing her well. I told the representative as long as I have pets, they will have Healthy Paws Pet Insurance. Healthy Paws has made a big impression, not only with me but people I tell. In one word....AMAZING.

We love our Healthy Paws insurance. We have had a lot of bills related to pain management and imaging services lately that we could NEVER have afforded without it. Our puppy is now on a course of treatment to alleviate all of his severe suffering and should be a happy dog again soon. You have customers for life, and we tell everyone how important our pet insurance has been in these difficult past few months, and that it's one of the best investments we've every made (better ROI than my 401k!). You've definitely saved our young puppy a lot of pain and possibly even his life. We are very thankful for our Healthy Paws insurance.

This company is amazing.

We love our Healthy Paws insurance. We have had a lot of bills related to pain management and imaging services lately that we could NEVER have afforded without it. Our puppy is now on a course of treatment to alleviate all of his severe suffering and should be a happy dog again soon. You have customers for life, and we tell everyone how important our pet insurance has been in these difficult past few months, and that it's one of the best investments we've every made (better ROI than my 401k!). You've definitely saved our young puppy a lot of pain and possibly even his life. We are very thankful for our Healthy Paws insurance.