Healthy Paws | Pet Insurance Review

All of our pets are covered through Healthy Paws, and it has been a literal life saver for my kitten, who was recently diagnosed with a serious, life-threatening illness. The treatment has been very expensive, but thanks to our coverage, we don’t have to worry so much about the cost of the necessary treatments, and can just focus on getting my kitten well again. In addition to the peace of mind, their customer service has been excellent. I have recommended Healthy Paws to friends and family.

Awful! I have been paying on this insurance for 7 years and they wanted me to pay the deductible for vet visit just under $500 cost. Just ridiculous! Better off starting a saving fund for your pet’s vet visit then paying into pet insurance! Total scam! Total joke!

All of our pets are covered through Healthy Paws, and it has been a literal life saver for my kitten, who was recently diagnosed with a serious, life-threatening illness. The treatment has been very expensive, but thanks to our coverage, we don’t have to worry so much about the cost of the necessary treatments, and can just focus on getting my kitten well again. In addition to the peace of mind, their customer service has been excellent. I have recommended Healthy Paws to friends and family.

I have had many headaches submitting claims. Sometimes Healthy Paws will contact my vet for records, sometimes I get a message saying I have to contact the vet and have them send records. I work late at night, so I can’t contact anyone after work, and I frequently don’t have time before work to try getting through to the vet to have records sent in. So multiple claims have been denied because I couldn’t get in touch with the vet to have records sent in within the timeframe given. I also had an incident of sending in a dozen invoices at one time and all were denied before the end of the day. I seriously doubt they were even looked at before being denied because when I called customer service to find out what the f was going on, all were approved on review. Because of all the hassle, I would only submit claims when I would have the time and energy to call the vet to have records sent in and call customer service if the claims were denied. That wasn’t often, so I literally have a stack of unsubmitted claims 2 inches thick that goes back years amounting to tens of thousands of dollars.

I was able to give my dog the care he needed to save his life thanks to Healthy Paws. The claims process was simple, and reimbursement was fast. I could not ask for better service or care during a stressful time. There are no words to express my gratitude to my pet insurance company.