Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,767

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Jenna

Will always recommend Healthy Paws!!!

Healthy Paws is THE BEST! They make it so easy to file a claim, they are great at communicating where you are in the process and the best part, they so fast in reimbursing! If only human insurance were so efficient! I had to call once for a bill I thought was a mistake (it was just miscommunication) and it was handled right away and the customer service rep was so nice and helpful! I recommend healthy Paws to everyone I know who gets a puppy!
5

out of 5

POSTED: | BY: Lauria Harris

Impressive service

The best customer service I have experienced in a very long time. The employees really seem to care and know how to advise customers. It is SO easy to file a claim and their app is very user friendly.
1

out of 5

POSTED: | BY: Hala Helm

Under New Management?

I have had all three of my dogs insured with Healthy Paws since 2012. They used to be terrific. Now they are horrible. They deny claims because they say they don't have records, even though the records have been sent, I appeal the claims only to have the appeal disappear with no resolution, I can't get in touch with anyone to discuss the issues, and if I do, it usually means starting all over again. I have given up and filed complaints with BBB and the Insurance Commissioner.
5

out of 5

POSTED: | BY: Kristy

Easy and Convenient Claims submittal process

Use mobile app to easily submit claims. App allows you to take picture of your receipts and quickly add to your claim. Claims are process in 10 days or less via check or direct deposit. I’ve used check and received it quickly. Great experience and service.
5

out of 5

POSTED: | BY: Mario Dominguez

Simply OUTSTANDING!

Easy process...great communication, fast reimbursement. Highly recommended!
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Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance detail
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.
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