Healthy Paws | Pet Insurance Review

Healthy Paws helped us get our sweet girl Eloise's 2nd ACL surgery, it's a very expensive surgery, but with a few calls and emails I was able to set up a direct payment with our surgery team so we didn't have to carry the brunt of it while waiting for reimbursement. Don't have a pet without pet insurance, takes all the hard questions away when the accidents happen.

We are so thankful that we have Healthy Paws! We have two Goldendoodles, one of them gets chronic ear infections $300.00 each time. He recently had a very complicated obstruction $6,000 worth of surgery, ICU and medication.I can’t imagine having to pay all that. We knew that we would be reimbursed 80% of our out of pocket. Healthy Paws has always paid our claims without any issues. We highly recommend them! They also even checked on Max to see how is doing. We are incredibly thankful, Kristine

I’ve had Healthy Paws insurance since adopting my girl at age 1. Back then, I was paying around $40/month. Over the years, despite never meeting my deductible and having a perfectly healthy pup, my premiums steadily rose—eventually reaching $93.25. I stayed with them because I believed the rhetoric that early enrollment protected me from age-based price hikes, and I knew it would be difficult to get new coverage as she got older. Yesterday, I received notice that my monthly premium is jumping to $236.81 in just two months. That’s a 254% increase from what I’m paying now—and nearly a 600% increase from when I started. For the exact same dog. With zero claims. I feel blindsided and betrayed. This is not just inflation or rising vet costs—this is a textbook bait-and-switch. Healthy Paws markets itself as different, claiming their premium increases are based on broader trends, not your individual pet’s age. But that’s clearly not true. Only now did I learn there was a class action lawsuit filed over this very issue. I wish I’d known sooner—but the damage is done. After years of faithfully paying premiums just to preserve coverage for my aging pup, I now can’t afford the care she might need because the rug has been pulled out from under me. It’s heartbreaking. Healthy Paws built its brand on compassion and transparency. This is neither. If you’re thinking of signing up, read recent reviews. This story isn’t unique—just buried until it’s too late.

Same feedback as other reviewers recently. I have had my pet with this insurance company for 9+ years. Over that time, I have taken him in only twice for minor incidents that I had bills of less than $300 each. He just turned 11 and his insurance has gone from $65 a month to $160 a month. From what I see other reviews, I fully expect it to go up to $500 next year. This means that they are purposely trying to kick people off of their insurance as your pup ages which is at least unethical if not down-right illegal. Please research other providers before using this company.

HealthyPaws is very responsive and promptly handles claims. It is very easy to file a claim, without a lot of paperwork.